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grandcentral13's avatar
11 months ago
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My Sims 4 launcher has a virus, what can I do to fix it?

 A virus was detected on my Sims 4 launcher. What can I do to fix it? I am trying currently to repair the base game to see if that resolves the problem.

  • Hey @grandcentral13 After installing the game, be sure to add it and the EA app to your antivirus and firewall exclusion lists. You can find instructions for this on the official website for your antivirus. You may need to uninstall and reinstall the game afterwards. Additionally, run a full scan of your PC with your antivirus, just as a precaution.

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @grandcentral13 After installing the game, be sure to add it and the EA app to your antivirus and firewall exclusion lists. You can find instructions for this on the official website for your antivirus. You may need to uninstall and reinstall the game afterwards. Additionally, run a full scan of your PC with your antivirus, just as a precaution.

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