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Re: Why does SIMS 4 need to update 34.2 GB every time I want to play??

@SqueakyLemon36  Not using an admin account shouldn't prevent your apps from staying installed.  But it's possible the computer is set up in a way that doesn't allow some data to be retained.  That would be an unhelpful configuration even aside from this issue, so it's worth asking your husband exactly how he set up your account.

Also, you can have more than one admin account on a computer.  I have three for testing purposes on one of mine, and it's perfectly fine.  I would suggest at least temporarily setting your account as admin as well to see whether this problem disappears.

Please also list the location where Sims 4 is being installed.  By that I don't mean what Steam tells you, although you can look there if you want.  Instead, open a File Explorer window, click This PC in the left panel, and enter TS4_x64 in the search field in the upper-right corner.  Let me know what file path is listed there; expand the window to the right if the entire path doesn't show with the default window size.

2 Replies

  • SqueakyLemon36's avatar
    SqueakyLemon36
    2 years ago

    Hi Puzzlezaddict! Thanks so much. SO, I deleted my account on the computer. There wasn't a huge need for it and I wanted to see if it would help. I got into Steam, looked up SIMS 4 in the library, and it said "PLAY" seemingly good to go. But I realized I was still signed in under my husband's Steam account, so I switched to mine, Once I did that and went to SIMS 4 in the library it started to redownload all my DLC, I clicked play and just as I thought the DLC was gone. I did the search, and this is the path listed there "C:\Program Files (x86)\Steam\steamapps\common\The Sims 4\Game\Bin\TS4_x64.exe"

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @SqueakyLemon36  That's the correct location, and I believe you've also found the issue: your husband is signing into a Steam account that doesn't own your Sims 4 content.  I don't know how many packs you own, but all of them together, minus the base game, should be about 40 GB in total; the base game is 20 GB.  So the overall size of the download would fit within those parameters.

    There isn't a great way to get around this problem.  Does your husband have Sims 4 on his account, and does he play it?  Does this problem only happen when he uses his Steam account, or when he runs Sims 4 if he owns it; or does it happen if you're using your own Steam account and just restart your computer?  Does your husband actually want to play Sims 4, and does he own any content for it other than the base game?

    If you don't want to test, there's a sort-of-hacky workaround that could help here, but it would require installing two copies of the game should your husband want to play himself.  If you rename the Sims 4 folder here:

    C:\Program Files (x86)\Steam\steamapps\common

    Steam and the EA App won't see it, and should therefore also not delete your packs.  You could rename it to something else when you're done for the day, and change its name back to "The Sims 4" when you want to play again.  But this would also mean your husband would need to install his own copy if he wanted to run Sims 4, and you'd need to rename that Sims 4 folder to something else before restoring your own folder's name.

    This could be somewhat irritating, depending on how careful you are about it and how predictably the two of you play computer games.  So if your husband doesn't care to play Sims 4, at least currently, and doesn't own any content for it, I would suggest he try removing the base game from his account to see whether that stops Steam or the EA App from deleting your data.

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