@arronace Try uninstalling with Revo Uninstaller (the free version is fine). Make sure the EA App is closed and the EABackgroundService is NOT running in the Task Manager. It's worth uninstalling the EA App with Revo too, which is more thorough than the standard uninstall process.
Hey thanks for the quick response, sadly I have tried using Revo and The sims 4 Does not show up on the list despite it being launchable from the EA app.
I have just tried again making sure the background service was not running but still no joy.
@arronace Then the best option here is to manually delete the game's program files, wherever they are. This folder would have subfolders like __Installer and Data and Delta; this is not the user folder in Documents > Electronic Arts, which holds your saves and other user data. Delete the folder for the program files, then use Piriform's CCleaner (the free version is fine as well) to remove any leftover registry entries. The EA App and EABackgroundService need to be stopped while you're working.
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