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Re: Game file can't be added into EA folder because its "open" but it isn't

@thecornlady  Try pausing OneDrive syncing, which you can do by right-clicking the cloud icon in the lower-right corner of the screen.  And restart your computer.

Please also keep in mind that if you move the old Sims 4 folder back into the Electronic Arts folder, you're just reintroducing the problem.  It would be best to move individual folders one at a time, testing along the way to make sure the game still runs.  If it doesn't, you'll know something in the folder you moved is the culprit.

2 Replies

  • thecornlady's avatar
    thecornlady
    Seasoned Novice
    2 years ago

    @puzzlezaddictHey sorry for the lack of response. I posted and then I had to take care of things and forgot to check before I went to bed.

    OneDrive does sync so I'll pause it and restart the computer to see if that helps. Also thanks for the heads up about the Sims 4 folder, because I genuinely wasn't sure if I should add the whole folder itself into the EA folder or try it piece by piece. Hopefully adding those individual folders will help solve the problem. I'll update you to see if it actually worked or not. Oh and thanks for the help, I appreciate it!

  • thecornlady's avatar
    thecornlady
    Seasoned Novice
    2 years ago

    @puzzlezaddictHey so I did everything including moving the individual folders, but I still need help if you are available. Which folders am I moving into the EA folder? I understand I need to move all of the required folders that help the game run. But is there a list of all required folders that help the game run? I'm asking because I want to make sure I'm doing this right so my game runs correctly again.

    I was able to fix it! It took me a while to actually sit down and start moving files, and then I had to reread your suggestion a couple of times but once I understood, it fixed the game with all of my CC/mods and saves functioning again! You're such a great helper and I hope the rest of the Sims 4 community recognizes that!! :D If I ever have any more issues, you might just be the first person I'll go to lol!

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