Well I tried uninstalling and reinstalling the game again overnight last night as well as hard resetting for a second time, and it finally started working again. I also just got a text from Xbox saying that their games and gaming status servers were up and running again that may have had a hand in it.
Community ManagerAh, I see. That definitely could have been causing the issue. Thanks for following up and letting me know it's working now! 👍
/Kent
I have another issue, when im starting up the game and it shows me the intro clip on Apex and then it just shuts down the game and its been like this since the new update yesterday and i have re-installed and everything and it still doesn’t work..
would be nice with some tips or help on how to fix this issue.
Community ManagerHey @Tjackslynan,
This thread is quite old and is being locked here to avoid further necroposting.
Feel free to follow along in this thread instead as it's regarding the current situation and has some steps you can try as a workaround while we're getting things fixed up.
Solved: Re: Crashes after intro on xbox series x - Answer HQ (ea.com)
Community Manager
