Kernelbase.dll crash

Hello 😕mileyhappy:,

I'm playing this nice game since 31/10 and experienced a total of 11 crashes.

Machine specs:

- Windows 8 Pro;

- 32Gb RAM;

- i7 4770 (no K or S);

- nVidia GTX660 (drivers 331.65 WHQL).

no overclock.

The first 3 errors are from the Campaign mode:

(my W8 is in italian so I'll try to translate the error)

Module error:  KERNELBASE.dll

Exception code: 0x887a0006

Application generating the error: bf4.exe

The others 8 errors have a different module and exception code, during Multiplayer mode:

Module error: bf4.exe

Exception code: 0xc0000005

Application generating the error: bf4.exe

Thank you in advance,

I keep getting DirectX error and when I check the Event Viewer, this is the message I find:

Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x526b9042
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988aa6
Exception code: 0x887a0006
Fault offset: 0x000000000003811c
Faulting process id: 0x19f8
Faulting application start time: 0x01ceda2c217cdfb4
Faulting application path: D:\Origin\Battlefield 4\bf4.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 367c792d-4625-11e3-be91-60a44c65b27e
Faulting package full name:
Faulting package-relative application ID:

Any fix for this?

I'm running Windows 8 Pro, GTX 660 and all drivers up2date.

[Edit - Admin.]

http://answers.ea.com/t5/Battlefield-4/Kernelbase-dll-crash/m-p/2330829#M97599

Kernelbase.dll isn't part of the profiles but the OS. Making a new profile wont solve anything.

It's also only Bf4 that crashes with this error. No issues with 10+ hours in the beta either. Not a corrupt profile.

I got the error again this night in multiplayer and it doesn't seems to be a faulty profile.

After the crash I checked the server I was logged on and almost all of the players was disconnected; it wasn't something local that caused the crash.

Got this, getting annoied now, during Siege of Shangai (while the building began to collapse):

Nome dell'applicazione che ha generato l'errore: bf4.exe, versione: 1.0.0.0, timestamp: 0x526b9042
Nome del modulo che ha generato l'errore: bf4.exe, versione: 1.0.0.0, timestamp: 0x526b9042
Codice eccezione: 0xc0000005
Offset errore 0x0000000000ae7124
ID processo che ha generato l'errore: 0x198c
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cedd555ab4fa68
Percorso dell'applicazione che ha generato l'errore: E:\Programs\Battlefield 4\bf4.exe
Percorso del modulo che ha generato l'errore: E:\Programs\Battlefield 4\bf4.exe
ID segnalazione: 8f8cdc66-4953-11e3-bf5c-94de807755f4
Nome completo pacchetto che ha generato l'errore:
ID applicazione relativo al pacchetto che ha generato l'errore:

and like the others times every one was kicked out.

I get the following fault. It appears to only occur when I am playing Commander:

Windows goes white until i terminate the DirectX failure message.

Faulting application name: bf4.exe, version: 1.0.0.0, time stamp: 0x527cfab6

Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d557d

Exception code: 0x887a0006

Fault offset: 0x000000000000ab78

Faulting process id: 0x3ac

Faulting application start time: 0x01cee37be064413c

Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: 93d3d51a-4f70-11e3-825d-6cf049ed7108

Faulting package full name:

Faulting package-relative application ID:

Windows 8.1 Pro and all updates

Asus GTX 680

Intel i7 960

Nvidia Drivers 331.65

The PC is fine, the profile is fine. Its a problem with BF4.

Same problem and errormessage here.

And DirectX reports the following error:

DirecX Function "GetDeviceRemoved" failed with DXGI_ERROR_DEVICE_HUNG ("The application's
device failed due to badly formed commands sent by the application.
This is an desing-time issue that should be investigated and fixed.").
GPU: "NVIDIA GeForce GTX SE", Driver 33165

Just bought the game 3 days ago and now can not play it?

What is this for merchandising?

I meet the minimum requirements.

Nvidia GTX295 12GB RAM

Windows 7 64bit Professional

Latest Nvidia drivers.

What a crap.

And EA leaves the customers figuring it out themselves?

Well... it seems it is fixed for me.

My PAGEFILE was on a different drive then C:\.
After setting up a PAGEFILE on C:\ also i could play the game without these

Faulting Application Path: x:\OriginGames\Battlefield 4\bf4.exe

Problem Event Name:APPCRASH
Application Namebf4.exe
Fault Module Name:KERNELBASE.dll
Exception Code: 887a0006

and

DirecX Function "GetDeviceRemoved" failed with DXGI_ERROR_DEVICE_HUNG ("The application's
device failed due to badly formed commands sent by the application.
This is an desing-time issue that should be investigated and fixed.").

errors.

I know that moving your pagefile to a different disk can cause problems in some cases.
Setting a pagefile on C:\ solved it for me.