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Anonymous
12 years ago
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Xbox live name change and moving from old (obsolete) email to new address.

Hello. When I first started playing battlefield 3 I set a battlelog/ EA (pre origin) acount linked to my xbox live name/account.

That original email account got hacked and I had to tell microsoft to close it. This forced me to make a new Xbox Live acount with a different email address but using the old Player name. At the same time, the EA thing became Origin.

When trying to link my origin acount to the Xbox live acount I get something along the lines of "the player name is linked to another account".

I no longer have access to the old account.

Is there anyway of transfering Xbox live player names to new accounts?

Also does anyone know the actuall origin costumer service telephone number???

Thank you

  • Hi there!

    As this is an account related issue, we can't do much from this community board. Please contact an EA Game Advisor here [help.ea.com] and they will be able to merge your accounts into one.

    Be prepared that they may ask for some personal information from you, to verify your Origin account.

    - With kind regards,

      Timmie.

1 Reply

  • Hi there!

    As this is an account related issue, we can't do much from this community board. Please contact an EA Game Advisor here [help.ea.com] and they will be able to merge your accounts into one.

    Be prepared that they may ask for some personal information from you, to verify your Origin account.

    - With kind regards,

      Timmie.

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