Battlefield 1 and 4 not working after installation (Steam + EA App)
Hi,
I bought Battlefield 1 and Battlefield 4 on Steam on May 14, 2025, and neither of the games work.
This is what happens:
Battlefield 4 gets stuck on "Running installation script (PunkBuster Anti-Cheat)" and doesn't proceed or launch.
Battlefield 1 opens for a second and then closes by itself, without showing any error.
Things I've already tried:
- Repairing the games via Steam and the EA App
- Reinstalling both games and the EA App
- Changing DNS settings
- Checked the System32 folder, but PnkBstrA.exe is missing
- Tried installing PunkBuster manually without success (I downloaded it, but it gets re-downloaded every time I launch the game)
- Tried installing EA Anti-Cheat, but the installer doesn't list Battlefield 4
- EA Anti-Cheat folders or files are not created
- Tried adding firewall exceptions, but the required files don't exist
- Cleared the EA App cache
- Received two replies via the ticket system, but I can't respond or continue the chat, the interface doesn't allow typing
Other details:
- I'm using Windows 11
- I have no third-party antivirus, just Windows Defender
- Everything is updated
- The issue happens every time
- I haven't been able to play either game since I bought them
Please, I urgently need help getting these games to work. I’ve already tried everything I could find online and on EA support. Any solution or manual way to install PunkBuster and EA Anti-Cheat would be greatly appreciated.
Thanks in advance.
Update: I was able to get both Battlefield 1 and Battlefield 4 working.
As a suggestion, the EA Anti-Cheat update process should be easier or clearly guided. It’s very confusing to have to manually update an anti-cheat system that should logically already be up to date when the game is installed.