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Anonymous's avatar
Anonymous
12 years ago

Re: battlelog plugin won't install

Okay I talked to some collegues and would ask you to try following workarounds with Chrome and IE. The IE workarounds might work for firefox as well:

For Chrome:

  1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
  2. Clear Browsing Data ( Settings/Privacy )
  3. Reinstalling the plugin by logging to Battlelog again
  4. In the search bar typing the following command: chrome://plugins
  5. Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
  6. Restarting the Browser
  7. Log back into Battlelog via Origin (Play from Battlefield4 icon )
  8. Join a Server

For Internet Explorer 11

  1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
  2. Restart IE 11
  3. From Internet Options/General tab  -> Clear Browsing data -> Delete button
  4. From Security tab, slide the bar to bottom -> Medium Protection
  5. In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
  6. Log in again into Battlelog and download again the plugin.
  7. Join a server.

Please keep us updated! I hope that we can get rid of this nasty issue.


Cheers

Basti

16 Replies

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago

    On both Firefox and IE10 I have found that the only way I can update the Battlelog plugin is to save the executable to the desktop, close the browser, and then run the executable as an administrator.  After it installs Battlelog works as designed.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ok thank you. I am trying out all of these suggestions as we speak, I will definately tell you whether it works or not here in a moment.

  • Anonymous's avatar
    Anonymous
    12 years ago

    IT WORKS! Thank you so much! I was hoping I'd be able to test it out, and make sure it went okay on my PC! And now, I get to do just that.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Nice! Okay I would see we see us on the battlefield!

    Cheers

    Bati

  • Anonymous's avatar
    Anonymous
    12 years ago

    lotta crap to do to play this game paid good money ,,, you all need to get ur crap together ... can honestly say youll not see another dime from me... BET THAT.

  • Anonymous's avatar
    Anonymous
    12 years ago

    You legend! 

    Tried everything and this is the first thing that has worked!

    Thanks eabati!!

    EDIT: once i closed the window it stopped working. Looks like its back to the drawing board!

  • ESN Sonar API and Battlelog Game Launcher? I can't find those anywhere!

    Do I have to download them seperately? ☹️

  • mwananz's avatar
    mwananz
    11 years ago

    I seem to be stuck at number 5. Im on windows 8 and I cant find much under chrome://plugins


    @EA_Bastian wrote:

    Okay I talked to some collegues and would ask you to try following workarounds with Chrome and IE. The IE workarounds might work for firefox as well:

    For Chrome:

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Clear Browsing Data ( Settings/Privacy )
    3. Reinstalling the plugin by logging to Battlelog again
    4. In the search bar typing the following command: chrome://plugins
    5. Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
    6. Restarting the Browser
    7. Log back into Battlelog via Origin (Play from Battlefield4 icon )
    8. Join a Server

    For Internet Explorer 11

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Restart IE 11
    3. From Internet Options/General tab  -> Clear Browsing data -> Delete button
    4. From Security tab, slide the bar to bottom -> Medium Protection
    5. In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
    6. Log in again into Battlelog and download again the plugin.
    7. Join a server.

    Please keep us updated! I hope that we can get rid of this nasty issue.


    Cheers

    Basti


  • MrPatrickJr's avatar
    MrPatrickJr
    Seasoned Novice
    11 years ago

    @EA_Bastian wrote:

    Okay I talked to some collegues and would ask you to try following workarounds with Chrome and IE. The IE workarounds might work for firefox as well:

    For Chrome:

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Clear Browsing Data ( Settings/Privacy )
    3. Reinstalling the plugin by logging to Battlelog again
    4. In the search bar typing the following command: chrome://plugins
    5. Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
    6. Restarting the Browser
    7. Log back into Battlelog via Origin (Play from Battlefield4 icon )
    8. Join a Server

    For Internet Explorer 11

    1. Uninstalling the Plugin then deleting the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins
    2. Restart IE 11
    3. From Internet Options/General tab  -> Clear Browsing data -> Delete button
    4. From Security tab, slide the bar to bottom -> Medium Protection
    5. In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
    6. Log in again into Battlelog and download again the plugin.
    7. Join a server.

    Please keep us updated! I hope that we can get rid of this nasty issue.


    Cheers

    Basti


    Thanks 

  • Anonymous's avatar
    Anonymous
    11 years ago

    I know this might be late but there is no ESN Sonar API in the chrome://plugins thing, only the Battlelog web plugins. Pls help.

  • Anonymous's avatar
    Anonymous
    11 years ago

    The thing is when I hit download the download screen goes on for a split second and automatically exits out, so I have no clue what to do.

  • Anonymous's avatar
    Anonymous
    11 years ago

    This did not work for me. The plugins don't appear in the chrome://plugins.

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