Re: Banned from Battlelog this morning - how to determine why I was banned?
You should have received an email stating why you were banned but since you checked your spam box you already understood that. Unfortunately there is nothing that we can do for you here on a public forum. That being said below is everything that you need to know including how to appeal a ban. Be advised that temporary Battlelog bans are not subject to appea. I looked at your battlelog page and since you don't have the "BANNED" banner across your soldier pictures you most likely do not have a perma ban.
Regarding the reason that you were banned, it could be anything that violates the EA ToS such as posting of vulgarity, calling names, etc on the forums to in game behavior, or even spamming someone on Battlelog repeatedly to include "Hooah spamming". Below is a link to the ToS which will more fully explain the possible reasons.
From EA_AgentX
I’ve been banned from posting on Battlelog – What do I do?
Take a break, go for a walk, play some Battlefield – it’s not a big deal. We’re not mad at you, you’re not in trouble – you just need a break. Do not post or complain about your ban. This will result in an extension of your ban. Temporary bans are not subject to appeal. If you feel that you have been long-termed banned incorrectly please contact us at help.ea.com.
Being temporarily banned from posting on Battlelog means that you have broken the rules of the forum or have not been participating in a constructive fashion. Please review the rules and guidelines as posted above. A short-term ban is our way of preventing further disruptive behavior and asking you to reexamine your behavior.
Being temporarily banned from posting on Battlelog will not prevent you from accessing your game. In extreme cases of misconduct, you will additionally be banned from playing the game.
Please review our Terms of Service
Details of the EA Terms of Service can be found here:
http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/ [tos.ea.com]
While the EA Terms of Service is detailed and specific (and you should read it), as long as you adhere to the guidelines written above you will be fine.
Thanks for taking part in the ever growing Battlefield community. We hope you will enjoy your stay.
/The DICE team
Battlelog Ban http://battlelog.battlefield.com/bf3/forum/threadview/2832654348539676586/
If you believe your EA account and/or persona has been incorrectly suspended/banned and you would like to dispute this action, please contact support at accountdisputes @ ea.com from your registered email address.
***Note: If you were banned by Punkbuster or GGC-Stream, please know that EA Support cannot assist with unbanning your account. Learn more about disputing a ban with PunkBuster or GGC-Stream.
https://help.ea.com/article/information-about-banned-or-suspended-accounts
https://help.ea.com/article/punkbuster-bans-and-violations
In the Subject of your email, please write "Banned/Suspended Account - Game/Product Name - Persona Name".
In the Body of your email, please include the following information:
Your Information:
First Name & Last Name:
Game/Product Name:
Persona Name:
Banned or Suspended:
Error/Notification Message received (if any):
Details of your dispute:
Each account and/or persona is reviewed on a case by case basis. Though we make every effort to address these inquiries in less than 24 hours, we ask that you please be patient as it may take some additional time to do a full investigation.
Please note: The majority of banned or suspended accounts are only suspended temporarily. Find more information about the length of your suspension by checking the email address associated with your account.
Do not PM Admins/Mods on the EA Forums/Answer HQ or request them as Friends to appeal your suspension.
If you do, please note, abusive language, harassment, threats or the like will be forwarded to the TOS team for further action.
Follow the steps above to appeal your suspension. Creation of additional accounts to circumvent this action WILL result in all accounts linked to you being reported for violation of the Terms of Service and could result in removal of entitlements/online access.
