Thank you for the quick response. I appreciate you taking time to provide this info.
I did review the Terms of Service & couldn't figure out the reason for the ban. I always treat players/admins/EA with respect. I've even received compliments from strangers for being a nice player. Very strange indeed.
I understand sometimes things like this mistakenly happen but the biggest issue I have is I can't log into Battlelog to play Battlefield 4 on servers unless there is another way I'm not aware of.
Here's hoping for a quick response from EA. Thanks again.
Only the account dispute email will be able to help resolve your ban. However if you just want to know the reason for the ban a Game Advisor at EA Customer support "may" be able to help if they put the reason on your account. I can't give any guarentees that they will know anything but you can always give them a try. I would also recommend resending your email to the account dispute email making sure that your email has all of the information outlined above.
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time (call back feature available to North America only).
😕mileyhappy: I actually tried the Game Advisor this morning and got the following response:
I am sorry but I am unable to provide you any information about this issue, accountdisputes are the only one who can help you with this problem. I am really sorry and I understand your frustration.
I will send another email if I don't hear from them tomorrow.
I do appreciate you confirming I have explored the options available to me & see if there were any other options to login to play.
Looks like I have some time to finish the Single Player Campaign in Offline mode.
Thanks again & I hope you have a good day.
