Re: Game Keeps Crashing don't know what to do HELP!

Looks like my posts with reproductions/attempts to fix the problem are being removed as spam.

Community managers... why are posts being removed or is there an effort to silence people who are reporting the bug?

This is the 2nd time already that posts have been removed without justification.

*Update* - Looks like they restored the post 

Hi, problem resolved for me.

So, that i do:

1. First make AUTO for overclocking in BIOS for CPU and RAM.

2. Disabled origin and Discord overlay.

3. Disabled overclocking for my videocard.

Now i don't have crashes.

Same issue.....

Exception code: 0xc0000005
Fault offset: 0x0000000000b1b39a
Faulting process ID: 0x2bd4
Faulting application start time: 0x01d47c69f2f2c742
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield V\bfv.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6bc621d9790e90e7\nvwgf2umx.dll

What really bothers me is that this started happening a few days ago. I played to lvl 50 without a single crash. Some sessions were 5h and nothing. Now I can barely play a single round.....crashes happen between 10-60m into the game.

My machine is quite capable with a i7-6950x, 32GB RAM, 1080Ti. I did not have a single crash in BF1....really strange. I already reinstalled the system, disabled OCs (GPU, RAM, CPU)....makes no difference. Even on a naked Windows 10 with nothing but Nvidia drivers installed the game crashes.

Memorytests were run for 24h without any issue so I can only assume that the game itself is having issues....

Memory is one... then there's overclocking the GPU (many come overclocked from the factory) and CPU.  It's important to differentiate that some people are fixing the problem due to instability of overclocks (lowering under XMP, lowering the GPU/CPU clocks) while some have completely disabled all overclocks and are still experiencing the crash. So the problem still occurs at stock specs which indicates a problem with the game or driver (assuming their hardware is just not plain failing). 

Also many in other threads have reported this started due to the last "UI" patch that was pushed out.  Before that patch they said the game was stable.

Can confirm that NVIDIA driver 417.22 released today does not fix the problem either.

Getting the same CTD no error messages, couple of times while loading but mostly mid game. It was working fine two days ago nothing has changed on my end no issues with any other games I've been playing.

msi x470

2700x

16gb 3200

Vega 64

Win 10

At this point, 8 different threads on the 1st page of the "Technical Issues" forum is about the game crashing with a few of them "on fire".  I think it's about time we need more information from EA and the community managers of what is being done and when we can expect some form of resolution.  There's been plenty of DXDiags and copy/paste of error entries so I'm not sure what else the community can do.  We've paid to become free QA testers for EA for a game that went out before it was ready.

Hello there!

Got the same issue and it's not hardware related....

Playing 1 hour or two (bought the game yesterday) then suddenly without any reason the game close like if i did some ALT+F4 .... no error message anything...

Is this the crash that all ppl are talking about?

Yes theres been a few different ones.  It can close just like you said.  It can crash with a DX error and it can crash with BFV stopped working error.  Then theres always the full freeze/lockup or BSOD.

Alright, folks. It's clear that this is a SOFTWARE problem. EA has created or failed to avoid this problem.

They need to FIX IT.

So, at this point, we're waiting on them.

I resolved this problem with this steps:

1. First make AUTO for overclocking in BIOS for CPU and RAM.

2. Disabled origin and Discord overlay.

3. Disabled overclocking for my videocard.

My system is: intel i7-3770k, MSI RX480 8G, 16gb ram, win10

Buy anyway, EA need to make crashreporter system like another games, for understand the problem of another people.

Disabling in game origin and all overlays still got the issue (but you are right first things to try).

So they need to tweak the game.

Even on blizzard game (except GPUs) overclock don't mess with anything.

PS: overclock with auto modes is not very advisable (on an i9 X-series you need hours/days to configure it right).

Big update patch did not fix the problem.  Still crashing.

same issue here. never had crashes before the patch and now i got 3 within 40 minutes -.- this is just frustrating, since i never had any before

BFV is probably one of the most intensive games out there, demanding in ways most other games are not. It can easily expose instability in systems that don't have issues with other games you play.

When describing your problem you should always try and provide as much information as possible as described here.

Especially a dxdiag (youtube), crash information from Windows Event Viewer, a list of all the things you've tried to solve the issues explained in detail, full system specifications, Windows version

Some things you should always try with crashes like these are:

• Playing after a proper clean boot: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
  Just closing the applications and trying is not enough.
• A proper clean install of graphics drivers using DDU: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
  No, using the built in clean install option is not enough.
• Repairing the game in Origin run as administrator
  

Multiple people in this thread have already done that.  I know you're just trying to help but we're tired of getting the same regurgitated support steps.  People have even downclocked their hardware below spec, ran at stock specs,  and even swapped out for other hardware.  At this point with the size of this thread... it's a pretty low chance that ALL of us have instability especially when their systems worked on prior DICE/Frostbite games.  Just look at how many threads about the game crashing are in the technical issues area.

There's 11+ pages just in this thread alone of DXdiags and people posting their crash information... I believe that should be more than enough cases to acknowledge that...

1. Some investigation is happening and the issue added to the "known" list

2. Update on status / timeline for resolution on at least a weekly basis / assurance that this is high priority for them and that they will make things right for people who bought the game and haven't been able to play. 

3. If they can't solve the issue in a timely manner... offer some form of refund path

Please understand that people have supported EA and purchased this game yet it is not allowing people to play so communication is key here.  Yet we haven't heard any update or had any additional contact from EA engineers to try to resolve this.

This is probably the last post im going to make on this game. My origin premium sub wil end in a few days and so will the chance for EA to fix this game. I had high hopes with the latest patch, however while the game was downloading the game * crashed during the single player campaign with the same error i received 30 days ago.

I am done.. when this game will be 5$ il perhaps consider playing it again. untill then * this game.. peace...

Windows Event log:

Fault bucket 2096857791201735569, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: bfv.exe P2: 1.0.68.22923 P3: 5c05ac27 P4: bfv.exe P5: 1.0.68.22923 P6: 5c05ac27 P7: c0000005 P8: 00000000051bf2e4 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER353E.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3733.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3772.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3770.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3790.tmp.txt These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_bfv.exe_64d394f6f34446be5f2155dc7084149873cbe239_841a770b_11364115 Analysis symbol: Rechecking for solution: 0 Report Id: fb94ce09-7074-4138-b981-d9d51b39ef7d Report Status: 268435456 Hashed bucket: f29ef6b6147bfc5fdd19890d2d16f391 Cab Guid: 0

I have the black screen problem for 2 weeks. It only shows me the black screen and crashes. Please I really want some fix, because patch solved nothing.

This is such a goddamn Joke, Since the Patch i cant play this game without Crashes every 2-5 Minutes. As soon i go in my Arsenal it crashes. And nobody of these Devs are even trying to help they dont care at all.

Maybe Willie is right... since there's no communication here we might have to resort to tweeting the thread to @Battlefield and @EA_Dice on twitter.  Send some tweets their way and lets get some action going.

Just to calm all of you down, a friend of mine has the same problem (0xc0000005).

She has exactly the same hardware as me (Ryzen 1700x, MSI B350 PC MATE, 16GB RAM @3000 MHZ, GTX 970).

She gets the constant crashes and i don't. The only  logical conclusion is that  theres something on her PC that messes with the graphics driver. (Sometimes you'll get an error message about a crashing nvidia driver).

I'm in the middle on bringing all our drivers version on the same level (even chipset drivers)

Will report back if i found something useful.

Also easy with the pitchforks. DICE can only fix it if they can reproduce it.

Thank you for the info @K3rberoZ We'll be on standby to hear the results.

We're doing our best to narrow down what's been causing this and everyone here has been exceptionally helpful providing all the steps they've tried and PC specifications. For that I truly want to thank everyone. I've played PC games growing up and know this stuff can be extremely tiresome to deal with. We completely understand the frustration that stems from it.

We always throw out the basic troubleshooting steps first because it really does help fix the majority of technical issues out there. Even the more complicated technical solutions won't work every time for everyone else as well, so we just need to see what sticks to help you get back into the game as soon as possible.

Like @K3rberoZ mentioned, there's a possibility it's program related. I've already seen threads where the GeForce Experience program will automatically download PC drivers for those that are playing on a laptop. Users have been able to fix it by manually installing the mobile version drivers from Nvidia's website.

I just stumbled across another thread involving ASUS setups here that's worth a look: https://answers.ea.com/t5/Technical-Issues/Help-Battlefield-V-blank-home-screen-PC/m-p/7214068#M3849

We tend to recommend a clean boot first to see if it's a program silently running in the background that's causing the game to fail. Discord caused a technical error for Origin a while back. It was fixed, but nonetheless it was unexpected.

We'll continue to dive a little deeper into this. Thank you all so much for hanging in there with us. 

/Blueberry

@K3rberoZ unfortunately your only source is your friend and you might be right for her/his problem it could be program related. However for me it isn't I tried reinstalling windows, clean boot, play on low res, future frames on or off, and whatever the ea community managers recommended. It doesn't make a difference. Like one of the people in this thread said a couple of weeks ago, i beleive it is the engine something fundamental not playing ball with windows 10 which makes the game crash without error. 

It's in no way my hardware, as the game plays buttery smooth on 100 frames on 1440p high settings. But after 10 minutes I get a ctd and no error message. I even tried playing the game on the first version of windows 10 without updating w10. It made me play roughly 10 minutes more on average but I would still crash, but however I would received a windows error which surprised me. But the error code etc was the same. 

I feel sorry for the people that paid 60$ for a game that can't even run on their pc. 

Can you explain why this is happening specially after a "Patch" 

I mean what did we download 17 Gyg for , its worst than bevore .

I get random Crashes for no reason at all?