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Re: Disabled EA Account still linked to my PSN Account.

i purchased a game and it told me to reset my password, which I have done several times with no luck. I finally logged in to my account today and tried to set my PS5 to be linked with EA. The error told me my account was disabled. I’ve added my phone number, confirmed my email, and reset my password again. How do I fix this? Is there someone I can call? 

5 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    11 months ago

    Hey @Maudi_S5 

    If you've already reset your EA account password and still see a message about your account being disabled you will need to contact our support. 

     
    1. Go to the EA Help homepage.
    2. Select College Football 25
    3. Select the See all help topics
    4. Select the option I'm looking for something I bought
    5. You should be able to choose from Chat or Email (options can vary)
    Cheers!
  • This is an absolute shame, I’ve spent hours trying to find a solution, account disabled same as these gentlemen. I had same three month ago when I bought FC24 and I gave up. No one to contact and * feedback, you guys win the prize

  • That doesn’t work. It just loops the EA help page over and over and over and over and…

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