Forum Discussion

gagarratt's avatar
2 years ago

Game has become unplayable due to Directx12 crashes

so... I have always had the same Directx 12 error that crashes the game.. however today i can no longer play the game without crashes. I ahve had 6 crashes in about 30 minutes and have been unable to join a game. please see the error below.

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DirectX Error
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DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands"). GPU: "NVIDIA GeForce RTX 3070", Driver: 55541. This error is usually caused by the graphics driver crashing; try installing the latest drivers.
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OK
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its clearly not a issue with the GPU and I can be tabbed out of the game and click on something random(a link on a webpage) and this would cause the above error. 

I have done everything including. reinstall battlefield and verifoied the game files, reinstalled windows, reinstalled all my GPU drivers and software, reinstall stream, reinstall EA, all programs are set to Run as Administrator. I have done a clean boot, I have turned DLSS off, I have turned down the graphic settings, ive tested my Ram, I have checked for overclocking. I cannot uninstall Directx 12 and when i go to overwrite it, it just says the latest version is present so no download is required.

I am dumbfounded that this has got worse and not better and i know cannot play the game.

is there any hope or am i just out of pocket again thanks to EA. 

EDIT:

typical now i am getting another error message. it has been the same error message above everytime but now when/if I join a game my movement is all off and when i try and move it crashes and I get the below error. 

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DirectX Error
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DirectX function "m_devicePlat->CreateCommittedResource( &heapProps, D3D12_HEAP_FLAG_NONE, &platDesc, creationState, clearValuePtr, __uuidof(**(&resource)), IID_PPV_ARGS_Helper(&resource))" failed with DXGI_ERROR_DEVICE_REMOVED ("The video card has been physically removed from the system, or a driver upgrade for the video card has occurred. "). GPU: "NVIDIA GeForce RTX 3070", Driver: 55541. D:\dev\TnT\LocalPackages\RenderCore2\2.04.00-ks\source\platform\Dx12\ResourceBuilderDx12.cpp. This error is usually caused by the graphics driver crashing; try installing the latest drivers.DeviceRemovedReason: DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands").
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OK
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so nows its saying the GPU has been removed... its definately there. and the drivers are up to date. to clarify I also play games like God of War, Red Dead Redemption, No Man Sky, all on highest setting and I have never had any issue with any other game. only this one.. 

1 Reply

  • 2 other people have this problem yet still no reply from EA. has anyone tried opening a case with EA? i cant figure it out because the information on their site is wrong. If there was any doubt EA were the worst gaming company in the industry, there isnt anymore. 

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