Re: Slow Download Speeds on EA app

HI @roland929292 There's a few reason why the download might slow down, Can we try the following and check if this continues?

• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check for other applications that may be limiting EA App or Game performance
• Connection and Advance Connection Guides 
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

you give this solution. we try the solution. we end up in the same place. It doesn't work. never have this issue on steam, riot, epic games. I get between 500-600 Mbps on ookla and usually between 100-300 on steam or any other application but on EA, I get less than 200B/s. It downloads when I first launch the app for about 3 seconds and then just drops and drops until nothing. I am currently sat at around 250 KB/s which is higher than usual but still unacceptable. over 3 hours to download 7GB is awful. sort your servers out

That's pretty bad, at least I'm getting a 9 Mbps download over a 1 Gb connection.  I don't even want to think about downloading ME Legendary at 250Kbps...  I have no problems with download speeds from anyone else.  Not sure what's going on there.

yeah, none of these tips help def a problem on your end I don't get this on problem on anything but EA.

I am having the same issue as everyone here. I am interested if you are also having the same weird behavior as me. Could you check the speeds of the EA app in task manager? I am getting horrendously slow download speeds in the app, but task manager says the app is taking up the full bandwidth of my internet.

Same here, boys. Started downloading NFS Heat on a 500Mbps connection and the download speed never goes beyond 5Mbps. I have Steam and GOG installed on this PC and this never happens to these apps either.

None of these fixes are working, I've checked multiple posts/"solutions" on this and am stuck at 7 mb/s on a wired gig speed connection...

Can someone update if any solution was given? I'm stuck with less than a Mb/s When my wired connection is about 300Mb/s that's really messed up.

I have had the same slow download problem from the beginning with the Origin app. Weird thing is some of my clanmates do not.  It has been years now.  You would think there would be a solution.

Task manager says im using 50-80 mbps yet when i look in the EA app im only downloading at 4, * 4 mbps. How, literally ANY other app AND I MEAN ANY. Doesn't have this problem you're gonna f*ckin force me to use your app already just to play my game, so now i have to run your * in the background along with epic, and if you're gonna also force me to DOWNLOAD THROUGH THERE TOO. You could at least f*ckin make it not ungodly slow. I hate you EA so so so much you continue to amaze me with how MUCH you f*ck s*it up. There genuinely should a be a trophy for the amount of s*it you can't seem to get right. And i swear to you, i will never purchase another one of your product out of * spite even if you fix *. You think this my only problem with you? I got a list and while i may just be one customer i can assure you THOUSANDS of people agree. I hope y'all go bankrupt.

SEE THIS SH*T that's one post. JUST ONE talking about how dog Sh*t y'all are. you see how many people * hate you? or are you blind? But hey while you're at it why not start charging games too for 200 *uckin dollars.IM SURE WE'LL F*CKIN LOVE IT AND WANT TO BUY MORE FROM YOU. It makes perfect sense no. What i wouldn't do to get into a board meeting to talk to the executives and just ask y'all in a polite and professional manner what in the actual F*ck are y'all doing. You guys need to put someone payroll who plays games and uses your * often to give feed back cause clearly you don't give a damn about us consumers. 

Doesn't help. Find the real problem. 

Original Credit to /devforlife404 on Reddit

https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbVBUVXhib0hkVmwtSkFDY1VLSG5FLXNoMUtsUXxBQ3Jtc0ttZlY3VmlZU3N3YU5vZHZCejJpTl8yUzI5OVdJSU9zRzJpajFmQjh3dllvUUtXSzZScVZLLXJORjJzS1F5MnNhNEJGUnVZX2xUd2RkZVppM3l2N2dnT2xFZnV6a05vMnppTGdOUE9MVENVSF9XdlJBZw&q=https%3A%2F%2Fwww.reddit.com%2Fr%2Forigin%2Fcomments%2Fq3dji9%2Ffix_for_ea_desktop_slow_download_speeds%2F&v=gZsmVPHPhVc

And credit to Ricks Tech Repairs on youtube for being the first one I found
https://www.youtube.com/watch?v=gZsmVPHPhVc

Exit the EA App

Go to C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\legacyPM
Use notepad++ (search on google or follow video for another method)
Open EACore_App.ini

Add these in 2 lines:
EnvironmentName=production
CdnOverride=akamai

My Download speed almost quadrupled 5-6mbps to 19-20mbps

Did not change anything for me.

Before ini file edits

After ini file edits

I tried using the "App Recovery" feature and it worked

This didn't work for me.  Download speeds are still soooo slow.  I have tried every single "fix" that I have found.  Nothing helps.

I thought i had the same issue, i was readding all these answers then it dawned on me.....

1 megabyte (1MB) = 8 megabits (8Mb)

1 gigabyte (1GB) = 8 gigabits (8Gb)

so if i was getting 45 MB/s download with ea, its like getting 360 Mbps on steam. and so , there is no issue for must of us, we just needed to convert so that it doesnt seem like a small number. hahahahahah

bigRED - I was fully ready to say that is not my case at all, but you are entirely right when it comes to my problem.  In today's internet connections I have a slow connection at 121 Mbps as shown below on Ookla speed test.

Downloads from the EA app are not in Mbps (b = bits).  It is in MB/s or MBps.  In my case it was 14 MB/s.

Here is the conversion

That 14 MB/s (Mega Bytes per second)  is remarkably close to my connection speed of 121 Mb/s (Mega bits per second).

Not only do download speeds drop low -- the entire computer starts to slow down, even typing text is slowed. I look at the task manager, nothing is being tasked above 40%. but multiple "EA" programs are running. The only fix is to close the EA app and reload it. Then my download speed goes back to normal for a few minutes, before it all happens again.

Same thing when clearing the cache.

the "app" is terrible. 

You're funny. Do you work for ea? I have a 500 mbit speed connection and its means 62.5mb download speed per second. But Ea app's real speed is 4mb/s! if you look at the downloaded files on the status bar you see it. So that're ridiculous what you are saying. I think ea using us and our pc another things! like mining etc. 🤣 

Dude, please look at the instantaneous increase in downloaded file size when downloading a game! There is 14mb/s but the increased file size is only 2mb/s.

For example, I have a 500mb connection speed and I can download 56-60mb files per second, that is, I can download a 6.5gb file in about 2 minutes, but with the same connection, my computer has been open for about 2.5 hours for the 11.5gb NFS game!!! So what you said is bull**bleep** 🤣

Hi @EA_Illium
EA_Leeuw
SimGuruArvin 

I'm a software developer and recently noticed something odd with CPU usage while downloading _Battlefield 4_. It seems the CPU usage is directly affected by the download rate limit setting.

When I set the download rate to **Unlimited**, the CPU usage jumped to around **60%**, but strangely, the download speed only peaked at about **1 MB/s**. When I changed the limit to **1 MB/s**, the CPU usage dropped to about **37–50%**. Then, when I lowered it further to **512 KB/s**, the CPU usage went down drastically to just **0.1%**.

So the lower the download rate, the lower the CPU usage—almost like the unlimited setting causes some inefficiency or extra processing in the background.

For anyone curious or trying to reproduce this:

1. Start downloading _Battlefield 4_.
     
   2. Set the download rate limit to **Unlimited** and check Task Manager to see the CPU usage.
     
   3. Now switch the rate to **512 KB/s** or **1 MB/s**, and you'll likely see a significant drop in CPU usage.
       

I’ve attached two screenshots from Task Manager: one while downloading at 512 KB/s, and the other at 1 MB/s.

Hopefully this helps the dev team optimize things. Thought it was an interesting find!

Good luck and thanks for the continued improvements!