Forum Discussion

galahad1313's avatar
galahad1313
New Novice
9 months ago

origin games

Way back when origin changed to ea i lost all but 1 of my games. At the time I was very ill so i didn't do anything about it, then it completely slipped my mind. Only 1 game made it to ea from origin. I recently wanted to play Dragon age: inquisition but it's not on my ea library list. I still own the game as i purchased it from a store and it installed in the origin server at the time. Is there a way to still recover it? with my game's code maybe? I ask as my new computer has no cd drive, so I cannot currently install it from disc.

pc
technical issues

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi @galahad1313,

    It might be possible to recover your old account. For assistance with that, please contact EA Help Support and provide as much information as possible. If you have a game code, an invoice number for a purchase made through Origin or EA app, or even old email addresses, this information can help the team find and recover your account.

    I hope this helps! 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,898 PostsLatest Activity: 3 months ago