Re: Advance Launch options for EA app

Hey all, 

Just to get a clear picture here; you need to make use of Advanced Launch Options in order to play the games, on your system, via the EA app? And why is that exactly? Does your system not meet the minimum / recommended system requirements otherwise in order to run said game?

I see some comments about a specific resolution?

Hey @EA_Leeuw 

As people illustrated, Launch Options are used to modify a game's behavior for settings that are not necessarily exposed in the game options. To build a case for the development team, just compile a list from the replies on this topic. A variety of games/features are mentioned, from sims and dragon age to APEX

My current use case is for burnout paradise remastered, where it completely refuses to launch on windows 10 no matter what I try, and I can get it to run on my steam deck running ArchLinux up until the intro video that gets stuck on a black screen with a mouse cursor, which is a known issue with a known solution (using the '-skipvideos' launch option) 

You will find that Launch Options are mandatory for running older games on modern hardware, as well as modifying a game's behavior for non-standard setups like the resolutions previously mentioned by other users.

Note: regardless of the state of Launch Options, please note that games bought through steam are unable to set Launch Options at all, and instead display a "managed by steam" non-clickable item in place of the game options inside of the EA Desktop App.

The compiled list of replies on this topic would provide a solid case as to why Launch Options are needed.

@AlmightyJoe710, thanks for the post, I appreciate the feedback.

Regarding the Steam Deck you mentioned; we, unfortunately, can't do much to help you get the game running on officially unsupported hardware, other than collecting and passing on the feedback that players would like to play the said game on the Steam Deck. If a player manages, or has managed, to play a game on official unsupported hardware via certain 'advanced launch options' in Origin, this still cannot be seen as a reason for the EA app having to work with that advanced launch option as well, as the game was never specifically developed to run on that platform to begin with.

Regarding the issue with Burnout™ Paradise Remastered not wanting to run on Windows 10; this is, or rather should be, a different topic and potentially requires troubleshooting. The best place for that would be on the Other NFS Games board.

That being said; this doesn't mean that the feedback is invalid, quite the opposite actually. Hence why I would like to collect some examples of Advanced Launch Options players would like to see becoming available for games that are being played via the EA app.

However, because the advanced launch options are only there as an 'extra feature', and should not be needed for a game to run as intended on their predetermined Minimum/Recommended Requirements platforms, it is not something that can be seen as something that should be needed in order to run said game. Hence why I would assume that this feature has a lower priority than other, actual, issues.

As mentioned previously in this thread; the EA app teams are aware of the feedback regarding the advanced launch options.

Regarding the games bought through Steam & EA app Advanced Launch Options; could you share a screenshot(s) of that by any chance?

Hi @EA_Leeuw 

See, that's exactly why I was reluctant to mention Linux or SteamDeck. It's so easy to slap the "yeah, actually, your platform is not supported" badge on the issue and keep it at that. Did I, at any point in time, ask for SteamDeck or Linux support?

All I said was that you had a feature in the Origin Launcher, this feature was working amazingly for a sizable number of people, and then you decided to kill it by retiring Origin in favor of EA Desktop without the latter reaching feature parity.

Imagine I'm running my games on a Bread9000 toaster, and I'm savvy enough to get all my games running using a feature that is in fact standard across all vendors, the ability to launch games with Launch Options (EGS, Steam, GOG Galaxy, and even Ubisoft Connect support this feature). Now let's imagine that you suddenly killed this standard feature without providing an alternative. Would my use of a toaster suddenly validate killing this standard feature? What if I said that I was using windows instead? After all, I'm not asking for toaster support, I'm reporting a standard broken feature.

I'm a dev, so I understand the idea of prioritizing features. What I don't appreciate is invalidating people's feedback and then slapping a "That being said, this does not mean that your feedback is invalid". I can easily find reasons not to bump this feature in every single reply on this topic by saying something like "non-standard resolutions are not supported" or even "adjusting game options that are not directly available within the game is not supported", but then what?

As for the lack of Launch Options for games bought through steam, please check the attached screenshot, taken on a system running Windows 10.

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@AlmightyJoe710 wrote:

Hi @EA_Leeuw 
I'm a dev, so I understand the idea of prioritizing features. What I don't appreciate is invalidating people's feedback and then slapping a "That being said, this does not mean that your feedback is invalid". I can easily find reasons not to bump this feature in every single reply on this topic by saying something like "non-standard resolutions are not supported" or even "adjusting game options that are not directly available within the game is not supported", but then what?

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@AlmightyJoe710, Cheers for the reply & the image. 

I am not exactly sure why you think that we are invalidating people's feedback.
It's the reason why I specifically posted that people's feedback is not invalid. As long as it is constructive (and even if it isn't 100%), feedback is always valid (as stated in our AHQ guidelines)

The EA app is not a direct copy of Origin. Therefore it is to be expected that some, maybe less frequently used(?), features that Origin had are not, fully, present in the EA app (yet?). The same thing counts for the Gifting feature, for example.

Because the teams are always looking for feedback to improve the EA app, I specifically asked for certain commands that people would like to use in the EA app for the Advanced Launch Options.

You would like commands people need? Any command featuring a file path. I (try to) access Battlefront 2 that was bought through epic and cannot reference the data path command because the EA App will not allow the simple file path characters ( ":" and "\"). I imagine there is a host of other issues using those characters but fortunately for me I do not purchase many EA titles.

"The EA app is not a direct copy of Origin. Therefore it is to be expected that some, maybe less frequently used(?), features that Origin had are not, fully, present in the EA app (yet?). The same thing counts for the Gifting feature, for example."

But you seem to have retired the Origin client. every time the EA App updates, it uninstalls Origin. Then because a basic feature does not work I have to reinstall Origin only for it to get removed  on the next update, and as all the settings seems to get wiped out then it all needs configuring again and again and again.

"The EA app is not a direct copy of Origin. Therefore it is to be expected that some, maybe less frequently used(?), features that Origin had are not, fully, present in the EA app (yet?). The same thing counts for the Gifting feature, for example."

I think what people would like to be able to is use Advanced options and set exactly the same options on their games, except most commands seem to start with + which says it not allowed... also they seem to end  0 or 1 which again seems to be disallowed. AKA 

+set developer 1 +set thereisnomonkey 1 +set cheats 1 +set ui_console 1