ı have ban

Message: 4 months ago I was trying to remove my ban, there were two of them, so it was reduced to one, then it was not checked, I want to remove this ban, can you help me? The reason is that my account was stolen and I wrote it here and it happened and the EA FC 25 that seems to belong to my account is not mine and I got banned because of it, so I can't play EA FC 24 online, I want to play too, please help