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danielm1515's avatar
2 years ago

Issue Launching FIFA 23 Game on Steam - Request for Support

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 28/06/2023
Summarize your bug Game is not started because of antiCheat issue
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? idk
What happens when the bug occurs? game is not started
What do you expect to see? game started successfully

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 28/06/2023
Summarize your bug I hope this message finds you well. I am writing to report an issue I am currently experiencing when trying to launch FIFA 23 through Steam. I would greatly appreciate your assistance in resolving this matter. Here are the details of the problem: When I click on the FIFA 23 launcher from Steam, the game fails to launch. I have verified that the EA App is running properly on my system. The EABackground Services are also running without any issues. However, the EAAntiCheat Services are not running, which I believe is causing the problem. There is a log on EventViewer The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer. If the event originated on another computer, the display information had to be saved with the event. The following information was included with the event: EAAntiCheatService Invalid argument count The message resource is present but the message was not found in the message table Upon attempting to start the EAAntiCheat Services from the Services window, I encountered a parameter issue that prevented it from starting. I followed the tutorial provided in the Steam update section, which suggested uninstalling and reinstalling the AntiCheat software, but unfortunately, this did not resolve the issue. I would like to mention that I have not made any changes to my computer in the past week, and FIFA 23 was working properly before. Here are the specifications of my system: Operating System: Windows 11 Pro build 22621 Processor: Intel Core i7 9700KF RAM: 32GB Graphics Card: NVIDIA 1080 TI with the latest NVIDIA driver installed. I have attempted to resolve the issue by removing the game from my PC and reinstalling it, but the problem persists. I kindly request your support in addressing this matter and finding a solution to launch FIFA 23 successfully on my system. I greatly value the FIFA gaming experience and look forward to enjoying the game without any technical hindrances. Thank you in advance for your attention and assistance. I am eagerly awaiting your response. Sincerely, Daniel
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? IDK
What happens when the bug occurs? Game is not started
What do you expect to see? Game started successfully

I hope this message finds you well. I am writing to report an issue I am currently experiencing when trying to launch FIFA 23 through Steam. I would greatly appreciate your assistance in resolving this matter.

Here are the details of the problem:

When I click on the FIFA 23 launcher from Steam, the game fails to launch.
I have verified that the EA App is running properly on my system.
The EABackground Services are also running without any issues.
However, the EAAntiCheat Services are not running, which I believe is causing the problem.
There is a log on EventViewer
The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

EAAntiCheatService
Invalid argument count

The message resource is present but the message was not found in the message table

Upon attempting to start the EAAntiCheat Services from the Services window, I encountered a parameter issue that prevented it from starting.
I followed the tutorial provided in the Steam update section, which suggested uninstalling and reinstalling the AntiCheat software, but unfortunately, this did not resolve the issue.
I would like to mention that I have not made any changes to my computer in the past week, and FIFA 23 was working properly before.
Here are the specifications of my system:
Operating System: Windows 11 Pro build 22621
Processor: Intel Core i7 9700KF
RAM: 32GB
Graphics Card: NVIDIA 1080 TI with the latest NVIDIA driver installed.
I have attempted to resolve the issue by removing the game from my PC and reinstalling it, but the problem persists.

I kindly request your support in addressing this matter and finding a solution to launch FIFA 23 successfully on my system. I greatly value the FIFA gaming experience and look forward to enjoying the game without any technical hindrances.

Thank you in advance for your attention and assistance. I am eagerly awaiting your response.

Sincerely,
Daniel

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