Forum Discussion

1 year ago

Solved

Issue with payment method

Hello, i have deleted all payment methods however when i press renew subscription it still comes up with a payment method and automatically renews it, how can i remove the payment method completely?

EA_cuervo
1 year ago
Hi @HunchBackSZN,

To update your saved payment info*, go to your Payment Methods settings.

Select Add Payment Method to save a new payment method.

Select Modify to edit the details for a saved payment method. This option will only be available if the payment method can be updated.

Select Delete to remove a payment method.

I hope this helps, if you need any further assistance with your account, feel free to contact EA Help Support.

1 Reply

EA_cuervo
Community Manager
1 year ago
Hi @HunchBackSZN,

To update your saved payment info*, go to your Payment Methods settings.

Select Add Payment Method to save a new payment method.

Select Modify to edit the details for a saved payment method. This option will only be available if the payment method can be updated.

Select Delete to remove a payment method.

I hope this helps, if you need any further assistance with your account, feel free to contact EA Help Support.