Forum Discussion

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
9 months ago

Re: EA Play Pro membership Paid But Showing Pending

@BCFInDaHouse 

When helping with specific issues, like account changes, purchases, and missing content, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.

 

You can contact our live support on our Help Site. To request a chat or open a case through email:

 

  • Select the EA App
  • Select one of the account issues like I cannot log in
  • You may get a pop-up that says login and get faster help
  • Select Continue without logging in
  • This should give you the chat/email option

Please note: These are not situations in which Community Managers can assist over the forums, as we are not Live Support and cannot validate account ownership.

No RepliesBe the first to reply

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,433 PostsLatest Activity: 5 years ago