Forum Discussion

EA_Illium

EA Staff (Retired)

3 years ago

Re: Unable to Connect to EA even with an internet connection

HI @CamitoT Thanks for checking that, can we try the following steps if you have not?

Run the System File Checker tool then Check for Windows and GPU updates
Put your device in a Clean Boot then launch the client

1 Reply

CamitoT
3 years ago
I tried both of these processes. The first came up with no issues found that might be causing the problem. The second did not help either as when I launched the EA client in the clean boot the same issue arose with it failing to say that I am online or connected to the internet.

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Forum Discussion

Re: Unable to Connect to EA even with an internet connection

[Split Fiction Bug] Stuck on loading screen

[PATCH NOTES] Tales of Kenzera™: ZAU - Patch 1.3 Notes

[Bug] No point of return if bamba stone is missed

Split Fiction on Switch 2 : Error 401-18e

Error code 105 801 90000