Re: FIFA install stuck on preparing

Hi @lucaslundstrom3 

I've split your post off into it's own thread. Please try the following steps and let me know if you're still having issues with your download:

• Open task manager, locate EA Background Service, and end task
• Clear the cache for the EA app
• Run the EA app as an administrator 
• Check for any background applications blocking the EA App
• Try lowering your User Access Control Settings:
  • Close the EA app
  • Click the Windows button and type "UAC" in the search field
  • In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available
  • Click Okay the bottom of the window
  • Open the EA app client and try starting the download again

Let me know how this works for you!