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roberta591's avatar
roberta591
Hero (Retired)
3 years ago

Re: Games launching in 32 bit compatibility mode/Powershell when using EA app?

@PhunkyMonkee   Please post your computer's dxdiag - how to run dxdiag   Then attach the created text (.txt) file to the paper clip in the lower right of the forum response window.

3 Replies

  • Hi, 
    I me too this and though I'd add my DxDiag. I followed the link on 'How to Run a DxDiag Report' this and this is what I discovered:
    When I ran Dxdiag I was already running x64. I did not have the "Run DxDiag X64" button so I opened Task Manager went to Details to check the Architecture tab that states either x64 or x86 for a program.

    I also checked in System/ About / System type. it said:
    'System type: 64-bit operating system, x64-based processor' 

    In Task Manager EA app is running X64. I opened TS4 and checked it in Task Manager too and found it was also x64. When I opened TS4 PowerShell opened again. The path that PowerShell showed is the following:
    C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\Compatibility32\EADesktop.exe


    I wondered if I accidently downloaded a x32 version of EA Desktop app and downloaded it again, but it doesn't tell me anything of the sort.
    I've included a screenshot of PowerShell, Dxdiag and task manager in one image and DxDiag info.

    Thank you.

  • SmoggyLambGG's avatar
    SmoggyLambGG
    Rising Vanguard
    3 years ago

    Me too!  How is the game supposed to stick itself into 8GB of RAM under the new system requirements if it pops up a console window when the game loads each time?  Also, I have content that doesn't even work with Legacy Edition.

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