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Re: Can't start the EA play trial when I own the game

The resolution to this issue was to refund the pre-order. Kinda ridiculous but at least I can play the game now.

2 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    In that case it could have been that the payment did not go through and that the order showed processing on your order history in your EA account settings @BeQuis.

  • killerkiki247's avatar
    killerkiki247
    Seasoned Newcomer
    10 months ago

    My payment went through, as seen in my bank account. It is not players causing this problem, its the game, and launcher app combining with some overriding parameter that makes the trial the only way into the game, even when you own the literal thing. I wouldn't have used the trial as I owned the game, yet it somehow used my trial up and then permanently kicked me from the edition that I bought 

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