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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Cant unlink disabled account from xbox game pass

Hi @Ir0nDuke,

Sorry for the delay on this! If your gamertag is currently linked with an older disabled EA account, you'll need to get in contact with the live support team so they can help you regain access to your accounts again- this isn't something that can be done over the forums since we aren't able to access your account details. 

You'll need to submit a help request from the site here, and since this is an account related issue, you'll select EA app as the product, then PC-> Manage My Account-> Can't Login. If you have any further issues submitting your help request, please let me know! 

4 Replies

  • dropthemike1's avatar
    dropthemike1
    2 years ago

    The link you have provided redirects to the homepage, not to a support page.

  • theHEROlord's avatar
    theHEROlord
    2 years ago

    did you ever find a way to do this because iv been trying for about 6 hours and im leaning towards just never playing an EA game again 

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