My account was hacked and linked to an EA account I've never seen before

Question

This account was banned and it is what comes up when opening EA play games from the Xbox app. I cannot unlink it from my Xbox account, and EA support has repeatedly opened the chat but not responded, leaving me with no option to recover my account. (my xbox account name is blacked out for privacy.).&nbsp;

ea_cuervo · Answer

Hey ChunkyYetFunky00​,
I'm sorry to hear that your account has been compromised. You can find instructions on how to recover your account here: What to do if your EA Account has been hacked. If you're unable to recover the account yourself, you will need to contact EA Help once again: How to get help with your EA Account. Let us know if you're having any trouble when contacting EA Help.&nbsp;

Forum Discussion

My account was hacked and linked to an EA account I've never seen before

1 Reply

About EA Play

Recent Discussions

Xbox game pass and EA Play

Missing the EA Play Reward from Battlefield 2042

can't run Command & Conquer 3

PS5 - EA PLAY - ACCOUNT CHANGING

PS 5 PRO - EA PLAY ACCOUNT DEGISTIRME