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Re: EA Play Hub no longer working

Hello,

I’m on xbox one and my EA play app wont load up, the loading bar goes to the end and says you error looks like we’ve hit a snag.I have deleted the app and cold restart nothing changes ? Fifa 22 comes out Wednesday I need to sport this problem… ?

Please help ASAP!!!!!!

7 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey folks,

    It's only the EA Play Hub app that is no longer supported. You will still have access to the same games and trials you always would through your EA Play membership. The difference is that now you would need to download the game directly from the PSN or Xbox store instead of going through the EA Play Hub app. 

  • Hi, but then will I still get the 10 hours early for my Fifa 22? Because in my store it says i'll have to wait until de 29th... 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Right, if you have an active EA Play membership you'll be able to access the trial once it goes live. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey everyone, 


    Just wanted to give a heads up that I merged a few threads into this one since they were all about the same topic. 

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