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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: It takes two Installation problem

Hi @dodymoo26 

Thanks for the update and for trying those steps!

To confirm for the last one I meant it was trying to run the EA app client and running the install for the game again while in a clean boot. 

Would it be possible to give that a try? 

3 Replies

  • So my main problem is not installing it at the moment I think I wrote the title wrong. My problem is about downloading the game. I couldn't even download the game. Also in order to download the game on clean boot I have to not touch at my computer for 2 days straight which is impossible to do.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @dodymoo26, Thanks for the additional information!

    To confirm is it a slow download speed as to why you have to wait 2 days, or what happens if you use the PC during that period?

  • I've been having an issue similar to this as well. I downloaded the game which went fine. I opened it and played it a few times but then after that, the game decided to open an error message every time I tried to launch it. (see screenshot) I have tried to delete and reinstall it multiple times and looking into the game files to see if any were missing (this is on steam) as well as using steam to check for corrupt files. None of it worked. I even tried switching to a different computer account but that didn't work either. The final thing that i tried was making sure the computer was hooked up to Ethernet before downloading the game. Nothing worked. Any Idea what i could try? Thanks

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