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3 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Dropknee This is more account-related than game-related. Below is the info we have on that error.

    • Authentication Issues: The error code 401 typically indicates unauthorized access, suggesting a problem with account authentication.
    • Account Email Mismatch: Some users have reported that discrepancies between their PlayStation Network (PSN) email and their EA account email can lead to connection issues. ​Reddit

    Recommended Solutions:

    1. Verify Account Emails:
      • Ensure that the email address associated with your PSN account matches the one linked to your EA account. Consistency between these accounts can prevent authentication problems.​
    2. Reset EA Account Password:
    3. Check for System and Game Updates:
      • Ensure your PS5 system software and the game you're trying to play are both up-to-date.
  • astalabastala's avatar
    astalabastala
    Rising Newcomer
    24 days ago

    IT still doesnt Work. I dont even get the opportunity to Log in. 

     

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,578 PostsLatest Activity: 49 minutes ago