Re: Xbox Linked to EA Account (which is not mine) and EA support does nothing
SOLUTION:
I had the same problem. Fully explained in this thread verified by EA AHQ staff, online support is useless and cant help. Did this only the other day so I know it works.
Basically you need to contact EA's Data Protection Officer (Links and explanation in thread linked above). From there they will verify you via Xbox live by sending you a message from their test machine with a verification code, you email it back and they then reset the account unlinking it from your Xbox account, allowing you free to add a new one. Same goes for PSN.
Took me 2 days to get an email response then it was sorted within a couple of hours.
