Forum Discussion

FatAndChillGame's avatar
2 years ago

Xbox Gamepass Games Crash

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 16.03.24 21:39
Summarize your bug Anytime I try to launch a Gamepass Ultimate game, it crashes
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Run Xbox app Launch Xbox Gamepass game
What happens when the bug occurs? The game launches, starts, crashes
What do you expect to see? The game working

I am curious what's going on with this. When running any game that is supposed to come with EA pass, I have it through Game Pass Ultimate from Xbox, those games crash almost instantly when I try to play them. I've tried two need for speed games, and BF2042. My Xbox account is linked to my EA account so that shouldn't be the issue.

Any game that I've purchased myself, or is free such as Apex Legends will run fine.

Resolutions I've tried:

  1. Fresh install of windows 11
  2. All updates installed for windows 11
  3. All drivers updated
  4. Compatibility mode
  5. Ran individual .*exe file
  6. Ran from Xbox store
  7. Ran from EA Play app
  8. Unplugged 2nd monitor
  9. Turned off Auto HDR
  10. Turned off XMP or any overclocking
  11. Disabled antivirus
  12. Turned off unnecessary services

Is there something I am missing? Does anyone else have this issue??? It's extremely frustrating not being able to play the games you're paying for.

2 Replies

  • Yes I have used EA Games for years (NOT A NEWBEE ) so Q: DO all your games even the ones on offers Like Comand and Conquer WORK ON Windows 11 As I payed for ( Battle Field V ) and it still will NOT work.
  • My Complaint is NOT for xbox I am and have always used PC Desktop Computers. I still run a windows 7, desktop untill it finishes then I will unplug from the Net and play as is. I NOW have a NEW Expensive Desktop Gaming Computer With Windows 11 on it and Use an UHD 4K Smart TV 48 Screen as the screen with HDR on or off. Can anyone out there have any information as to why you ask me ABOUT X BOX I DO NOT WANT ONE OF THOSE or any othe Gaming only mashine. Computers do all jobs as well as Games. I Thank anyone who can help with this problem.

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