Re: EA FC 25 ultimate edition not appearing in library after redemption

Could you download the game and through Origin? I can see I own the game because it says I do on EA help

No, it is saying Pre Load is Sept 27th.

Trying that but it keeps saying update to ea app

You have to close origin down.  Copy the .dll from the link I posted then restart Origin.   

You then won't get the message to update.

Yes here also but can’t download the game .. 

The release is 27sept… indeed ea app is so bugged and they don’t even noticed 

no answer from EA speaks for itself, only you can fail at the launch of a game worrying only about the console versions

Im assuming this is the issue - 'The release is 27sept' for everyone hence why in no ones EA APP.  EA either need to unlock or give everyone a new code to be able to activate.  
How do we contact someone to notify?  every time i goto EA Help, and try and find a chat there is nothing to click on?

The only guy replying to this thread for EA is offline and has been all day 

@EA_cuervolook at the forum, we found the solution to the problem even before you, the release date for these codes is set for September 27th even if we have the ultimate, do something this situation is intolerable.

But still, if you buy the standard version it always appear in the ea app but our ultimate doesn’t even appear 

Reply from EA chat: Sorry for the inconvenience you are experiencing. Don't worry, our team is working on it right now and it will be fixed soon. It seems that the code redemption has some issues and players are not able to see the game for that region.

Reply from EA chat: I understand and I should have faced the same way too. Trust me, this will be solved by the game team as a priority.

@weexhdtoo late, mistakes are created by them and if you lose your days do you know how much they can be interested? nothing

Thanks for sharing the answer anyway

I'm more pissed off than you, @EA_cuervo  has disappeared it seems like a real scam but the more we write the better it's because they can't pretend nothing happened

Sadly this thread has been solved, some ultimate codes are not permissioned for early access and hence why we are seeing the release date as the 27th. Not sure how they could mix up the pre and post release batch codes but there we have it.

Is there a new thread?

So it's that hard to change permission in the codes? This is sad news that I am stuck until 27.

☹️((((