Re: Fc25 loading back into lobby infinite loading screen

1. Yeah I’m on PC but I have no idea what a dxdiag is.

2. I haven’t taken any steps to fix it as I’m useless I just shut the game down and start up again

3. I finish the game, advance all way to lobby and that’s what shows up

@xfreshcookiex 

Here is how to pull a DxDiag. It provides us your PC specifications, driver dates, and any error messages.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Hello, I have also created my own post about this issue. I included my dxdiag if u could please check it and help me ASAp

Hey!
Here you can have mine. I cannot resolve this issue and it's really anoying. The issue occurs only after I play rush, friendly or drop-in match in Clubs and then it's impossible to join club league lobby again. Rush and drop-in lobby works fine. The only solution to this is to restart the game...

@Oslcar 

Thanks for providing your DxDiag. I'm seeing some Windows Scan for Updates errors which could mean you have some pending Windows updates. Can you check your PC to ensure all your updates are pushed through before re-launching the game?

It's also possible your Nvidia driver is outdated based of the date. Can you double-check your driver by downloading the automatic updater here? You can also install it manually but I personally recommend the automatic updater so it's one less thing to worry about.

Hi, I have the same problem and it happens about 90% of the time across all game modes. I also get the store error when all i see is a grey box and the game freezes. DX Diag is attached and note that the error with the motherboard GFX card is that i have it disabled to STOP games getting confused. All drivers (inc BIOS) are updated to my knowledge.

Hello, I am quite positive this is an EA problem, especially crossplay.. I am unable to rejoin the lobby when others are in the lobby from ps5 so its very annoying. Please fix this before the early access ends!

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@Shotgunj100 wrote:

Hi, I have the same problem and it happens about 90% of the time across all game modes. I also get the store error when all i see is a grey box and the game freezes. 

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@Shotgunj100 

What you're experiencing sounds like the store issue the FC team is investigating. 

Do you recall what you were doing at the end of the games when it's loading back to the lobby? Were you in a penalty shootout? 

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@Shotgunj100 wrote:
@EA_Blueberry Hi, the store error is random and has occured after accessing from season objectives and from direct access (including accessing directly from restarting the game and no other section of the game). FYI the loading screen issue happens after Rivals, Squad and Rush games. There is no specific scenario other than it is the end of a game and its trying to go back to the menus. TBH the loading screen is the main issue as that pretty much makes the game unplayable as i can access rewards from the app/wed if needed. Is that being looked at? Seems to be across platforms aswell.

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@Oslcar @Shotgunj100 

Here are threads I can confirm we've passed along to the team to take a look at. If we can continue to get information from our fans here it can help give us a better understanding of what could be causing it. Thank you both for reaching out and hanging in there. If anyone in this thread comes across any workarounds or information they find helpful we encourage to share what they can while we continue t pass along reports.

EA Sports FC 25 Trello Board

• [PC] FC 25 Freezes
• Game Freezes When Collecting Objective Rewards
• Crashing After Finishing Rush Game
• Crashing/Freezing When Entering the Store
• Squad Battle Crashes (Entering Mode)
• Squad Battles Crashing Before Penalties

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@Oslcar wrote:
@EA_Blueberry back here with some fresh news. Apparently it can be crossplay issue in league lobby in Pro Clubs. I was connecting to drop-ins before trying to access league lobby and probably it was matching me with consoles players. Now I joined my friends who play on PC (11 people lobby) and no issues. 3 games and I successfully joined lobby 3 times. Hope it will help you guys resolve this issue because I'm not here to complain about the game. Just wanna help the community understand what's going on and help you guys understand the issue. Cheers.

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@Oslcar 

Legend.

Can anyone else confirm similar results?

Hey all, if still seeing issues can you grab us the following:

• Gamertag:
• Platform:
• Summary of Issue:
• Potential Repro Steps:
• Recent Timestamp (Date, Time, Timezone):
• Video or Image of issue:

• Gamertag: m a s x n xc
• Platform: Xbox Series S
• Summary of Issue: When im hosting online Coop Rivals Games with my friend, at the beginning od the macth, 3 seconds after the ref blowed the whistle, my Game just dcs.
• Potential Repro Steps: I already reinstalled the game, i already deletetd all the data
• Recent Timestamp (Date, Time, Timezone): 24.09 all night days before aswell got 30+ Losses for nothing
• Video or Image of issue: like i explanied like evrerybody got it.

• Gamertag: Oslcar
• Platform: PC (EA app)
• Summary of Issue: whenever I am in lobby/in match with console players I can't get to next league lobby in Pro Clubs. When I was playing in only PC players lobby no issue at all. Only game restart helps - I tried to wait around 30 minutes but didn't let me in to lobby.
• Potential Repro Steps: done everything, reinstalled system, updated all drivers, make rules in firewall to bypass fc25 and ea anticheat
• Recent Timestamp (Date, Time, Timezone): 25.09.2024, around 7 pm Warsaw timezone was latest issue but it occurs since early access release
• Video or Image of issue: image in attachment

@EA_Darko posting video as well. We played Pro Clubs play off match (crossplay lobby of 11 players) and this is how it looks when I try to join the lobby.

Here's the capture as I couldn't attach the file to my message: https://file.io/drA6CLrDwBb9

• Gamertag: WRRYYYYYYYYO
• Platform: PC (EA app)
• Summary of Issue: whenever I am in lobby/in match with console players I can't get to next league lobby in Pro Clubs. It happens no matter how many people are in the lobby.
• Potential Repro Steps: Same as the others.
• Recent Timestamp (Date, Time, Timezone): Every time I play since I purchased it, it happens.
• Video or Image of issue: Same as the others.

Please help fix this at EA, i have to restart after every clubs games as next match takes me to a forever loading screen,

yes fix it ASAP..

• Gamertag: Clarrrko
• Platform: PC (EA app)
• Summary of Issue: whenever I am in lobby/in match with console players I can't get to next league lobby in Pro Clubs. Only game restart helps - I tried to wait all night once but didn't let me in to lobby.
• Potential Repro Steps: done everything, reinstalled system, updated all drivers, make rules in firewall to bypass fc25 and ea anticheat
• Video or Image of issue: image in attachment

heres the image