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- Heman_Superman2 years agoSeasoned Ace@crazypearce333 It appears there's a problem with your profile, likely stemming from the deletion of your registry, start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game. This kind of startup is known as a "clean boot."
Click on the below link and follow the procedure to perform a clean boot. Check if it helps.
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows - Heman_Superman2 years agoSeasoned Ace@crazypearce333 If that doesn't resolve the issue, I'll take another look. If I find any solution, I'll certainly share it with you. Rest assured, we'll work together to get this sorted soon.
That issue has something to do with anti-cheat modifications. Yesterday everything worked fine. By fine I mean I could start the game using "offline mode" approach mentioned on forums (this is another issue yet to be fixed). Today I get this error out of nothing.
- @Heman_Superman i tried the clean boot with only EAbackground and the anticheat service and the error still occurs unfortunately
- @Heman_Superman Same problem , this happend to day after play EAFC24
- @crazypearce333 exact same thing with me, couldnt play online now cant even start the game
same here EA FC 24 just isn't working after trying all these solutions
tried all these fixes still getting the error even though I clearly have it installed. Why arent Ea adressing this
- EA_Kent2 years ago
Community Manager
Accepting as solution for visibility purposes only.
Hi everyone,
This thread is only for the "EA app is not installed and is required to play your game" error when launching EAS FC 24 for PC!
Thanks for reaching out about this!
If you're still running into this same error, could you please share the following information with us here in the thread:- Your EA app Error Report ID,
- Which version of the EA app you're running,
- Which version of the game you have bought,
- If you have pre-ordered the game via the EA app/Epic/Steam/3rd party code, or via EA Play Pro.
To check which version of the EA app you're running: open the EA app > Click on the hamburger menu in the top-left corner > Click on 'About' and please mention the App version. It should look something like "App version: 13.27.0".
For more info on how you can run the Error Reporter check out this article on the EA Help website:
Using the EA Error Reporter in the EA app
Thank you! Mine keeps saying I need the ea app to play fc24 and to reinstall but I loaded the game from the ea app.
Report ID:
13a97be7-be29-434c-ab7d-aedf09b26014
this is the error message that is popping up
231d7d4e-f32a-4183-a4fb-279a48480295
That's my error I.d
Report I.D: 94ff02baf2fc4523b21ae2e6b2888b75
Report ID same Error : 8ebbf52d-eb28-489b-93aa-d0596acde349
- @EA_Kent where can I found my EA App Error Report ID?
Reporter ID:
720b5b9d-ca7b-4060-a3e7-26a71b193e05
Report ID:
16f02175-1c5b-4c2e-87de-1edfac438dda
Report ID:
6ca1e282-aa7a-4e3b-bb2c-da553a6a19cf
id report: 0c1bd04d-75b9-43ee-bd3b-81ac7e53df7b
My report ID for this exact problem:
2ca0d76a-e502-4c45-a9c1-16301cf3f389
fdaceab1-9efd-48f5-a47b-6088f463ff44
Hi,here is the ID
6a964cd6-c171-4aaf-b1e4-73d06798f8e9
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