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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

Re: We’ve noticed your computer is currently offline.

@Haugegutt @Nazarbayko 

Try the relevant action below depending on your platform:

Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

EA app: Click Manage button and then Repair

Additional PC steps:

Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/


Thanks.

2 Replies

  • LilsouthernboyM's avatar
    LilsouthernboyM
    2 years ago

    @EA_Barry 

    Just so you are aware a lot of players are experiencing this issue on the EA APP.

    I have put in 2 separate tickets over the last 2 weeks and none of the 4 updates they have made to the APP have fixed this issue. 

    Its not a system problem.  It is a server issue or an APP issue.

  • darthDefined's avatar
    darthDefined
    11 months ago

    I've also have this problem. I think I also created a lot of tickets but they all didn't have response. EA support doesn't care.

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