Community ManagerHi there, @SexySaintCharlie
Thanks for reaching out. It sounds like you're playing over a wireless connection, but you also mention being wired. Have you tired both connections and the same thing is happening on each?
Also, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.
Thanks for the reply.
Yes I have tried both.
Community ManagerThanks. Your tests show you're wired. That's great. I'd definitely recommend you stick to it and not go back to wireless. I'm also noticing you've got packet loss. That normally is coming from either your equipment or ISP. What troubleshooting have you attempted? Also, have you spoken with your ISP to see if they can do some testing on your connection/equipment?
Have you actually read my original post?
For anybody else reading this, please take this thread as another example of EA really not giving a damn about us. I hate that I enjoy football and want a good footballing game and EA unfortunately has us in a stranglehold with the monopoly they currently enjoy.
Community ManagerYes. I read your post. Other than switching between wireless and wired, you haven't done much connection troubleshooting. I'm talking about checking your equipment for issues, consulting your ISP, using alternate DNS settings, enabling QoS, etc. You're also not explaining what kind of lag you're having. Are your players just feeling heavy or or is it speed up lag? Regardless, you've got packet loss and that's not coming from our servers.
What a joke. My packet loss is at 0.05%. We both know that's not going to cause any issues on my end. (If you read my post, you'd also have seen that I noted I have no trouble playing any other online games) Please stop wasting my time, have a read through these forums and tell me again how the awful lag that we as a community are CONSTANTLY reporting is not coming from EA's terrible servers.
