WL 1 loss counted as 2 losses
Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? G2A_Monkey
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Finals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 04/12/2024
What time did you see the bug? (HH:MM AM/PM) 3:30PM
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't knwo
What happens when the bug occurs? 1 loss count as 2 losses
What should be happening instead? Not count as 2 losses
I was playing WL and played 3 games. (2 wins and 1 loss)
In that defeat I gave up and went back to the UT main menu, where I found that I had 2 wins and 2 losses. Which means that in this last game I played I gave up and it counted as 2 losses out of nowhere.
But when I gave up before entering the UT menu the following message appeared:
It is currently not possible to connect to Ultimate Team. You will be redirected to the Main Menu.
Accepted as a solution for visibility
Hey everyone,
We are reading many reports from you about the counter on the UT Champion Finals not working properly.Please provide the following info so we can report your examples to our Team for further investigation:
- Platform:
- Account name (Gamertag, Psn ID, EA ID):
- Date and Time (TimeZone):
- Result of the game:
- Error with counter: (example: 1W - 2L instead of 1W - 3L)
- Are you still able to play the remaining matches?
- Screenshot (if possible).
Thank you