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Sugandhalaya's avatar
Sugandhalaya
Rising Veteran
13 years ago
Solved

Game crashes after loading a City

Hi there,

yesterday i just reinstalled Sims 3. Because aof the fasct that loading times increase if u have more addons installed, i only choosed to install World Adventures and the first 5 Accessoire Packs.

But every tiome i load an old game or start a new one i got a crash to desktop after the really long city loading time. i choose a saved game or choose a new one, then i click start, 2-3 min loading time(that really sucks), then..."loading"...i see the city and can choose a house..."loading"...and ctd.

My last crash report:

[spoiler][Build info]
Application: Sims3
BuildTime:   2013-01-30-1738
BuildUser:   slcbuilder
BuildHost:   SLC1-BUILD110
BuildConfig: Release
BuldVersion: 0.2.0.188
Commandline: C:\Programme\Origin Games\The Sims 3\Game\Bin\TS3W.exe -nocc


[System info]
Computer name:
Computer DNS name:
User name:
EA_PLATFORM: Windows on X86
OS name: Windows XP
OS version number: 5.1.2600
OS service pack: Service Pack 3
Debugger present: no
CPU count: 2
Processor type: x86
Processor level: 6
Processor revision: 3846
Memory load: 89%
Total physical memory: 2046 Mb
Available physical memory: 220 Mb
Total page file memory: 3938 Mb
Available page file memory: 2205 Mb
Total virtual memory: 2047 Mb
Free virtual memory: 1035 Mb

[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Programme\Origin Games\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.188

[Exception info]
date: 2013-03-17
time: 18.14.10
type: ACCESS_VIOLATION reading address 0x00000000
address: 0x00e1141d "C:\Programme\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00a1041d

[Call stack]
C:\Programme\Origin Games\The Sims 3\Game\Bin\TS3W.exe
0x00e1141d

C:\Programme\Origin Games\The Sims 3\Game\Bin\TS3W.exe
0x11a3fbf2

C:\WINDOWS\system32\nvapi.dll
0x022c0a00


[Stack data]
0a94a6c0 | 00 00 00 00 00 00 00 00 00 00 00 00<60>2a cf 11 | ............`*.. |
0a94a6d0 | b0 27 a6 11 52 08 00 0a f0 a6 94 0a 00 00 00 00 | .'..R........... |
0a94a6e0 | 52 08 00 0a 04 5a d7 20 bc ad 94 0a 68 1b ea 20 | R....Z. ....h..  |
0a94a6f0 | 60 2a cf 11 00 00 00 00 00 00 00 00 00 5a d7 20 | `*...........Z.  |
0a94a700 | d8 5a e1 00 52 08 00 0a b0 27 a6 11 00 00 00 00 | .Z..R....'...... |
0a94a710 | f0 50 b8 20 98 0e da 11 58 10 bd 3d 00 00 00 00 | .P. ....X..=.... |
0a94a720 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a730 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a740 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a750 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a760 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a770 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a780 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a790 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a7a0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a7b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a7c0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a7d0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a7e0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a7f0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a800 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a810 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a820 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a830 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a840 | 46 ad df 00 bd 23 00 02 bd 23 00 02 bd 23 00 02 | F....#...#...#.. |
0a94a850 | 30 8e e5 10 bd 23 00 00 1b b2 df 00 e0 b3 e5 10 | 0....#.......... |
0a94a860 | bd 23 00 02 70 a8 94 0a 6c a8 94 0a 80 eb 0e 1a | .#..p...l....... |
0a94a870 | bd 23 00 02 4b a3 e3 00 f8 e7 19 01 48 33 e2 00 | .#..K.......H3.. |
0a94a880 | 00 00 00 00 30 8e e5 10 bd 23 00 02 00 00 00 00 | ....0....#...... |
0a94a890 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a8a0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a8b0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0a94a8c0 | 46 ad df 00 00 6e aa 10 0d 2f a5 11 00 00 00 00 | F....n.../...... |

[Instruction data]
00e1139d => DasmX86Dll.dll not found.

[Registers]
eip: 00e1141d
eax: 00000001
ebx: 00000000
ecx: 7ff2c000
edx: 11cf2a60
esi: 0a94ada8
edi: 00000000
ebp: 0a94adbc
efl: 00010202
esp: 0a94a6cc

[Modules]
base 0x00400000 size 0x00dfc000 entry 0x00f34e41 "TS3W.exe"                                       "C:\Programme\Origin Games\The Sims 3\Game\Bin\TS3W.exe"
base 0x7c910000 size 0x000b9000 entry 0x7c9220f8 "ntdll.dll"                                      "C:\WINDOWS\system32\ntdll.dll"
base 0x7c800000 size 0x00108000 entry 0x7c80b64e "kernel32.dll"                                   "C:\WINDOWS\system32\kernel32.dll"
base 0x4fd50000 size 0x001a6000 entry 0x4fdcf782 "d3d9.dll"                                       "C:\WINDOWS\system32\d3d9.dll"
base 0x6de80000 size 0x00006000 entry 0x6de814ac "d3d8thk.dll"                                    "C:\WINDOWS\system32\d3d8thk.dll"
base 0x77ef0000 size 0x00049000 entry 0x77ef6587 "GDI32.dll"                                      "C:\WINDOWS\system32\GDI32.dll"
base 0x7e360000 size 0x00091000 entry 0x7e36b217 "USER32.dll"                                     "C:\WINDOWS\system32\USER32.dll"
base 0x77be0000 size 0x00058000 entry 0x77bef2a1 "msvcrt.dll"                                     "C:\WINDOWS\system32\msvcrt.dll"
base 0x77da0000 size 0x000aa000 entry 0x77da710b "ADVAPI32.dll"                                   "C:\WINDOWS\system32\ADVAPI32.dll"
base 0x77e50000 size 0x00093000 entry 0x77e5628f "RPCRT4.dll"                                     "C:\WINDOWS\system32\RPCRT4.dll"
base 0x77fc0000 size 0x00011000 entry 0x77fc2146 "Secur32.dll"                                    "C:\WINDOWS\system32\Secur32.dll"
base 0x77bd0000 size 0x00008000 entry 0x77bd1135 "VERSION.dll"                                    "C:\WINDOWS\system32\VERSION.dll"
base 0x76af0000 size 0x0002e000 entry 0x76af2b61 "WINMM.dll"                                      "C:\WINDOWS\system32\WINMM.dll"
base 0x01200000 size 0x00267000 entry 0x0141af6c "d3dx9_31.dll"                                   "C:\WINDOWS\system32\d3dx9_31.dll"
base 0x736d0000 size 0x0004b000 entry 0x736d1431 "DDRAW.dll"                                      "C:\WINDOWS\system32\DDRAW.dll"
base 0x73b30000 size 0x00006000 entry 0x73b31089 "DCIMAN32.dll"                                   "C:\WINDOWS\system32\DCIMAN32.dll"
base 0x76d20000 size 0x00019000 entry 0x76d2530a "iphlpapi.dll"                                   "C:\WINDOWS\system32\iphlpapi.dll"
base 0x71a10000 size 0x00017000 entry 0x71a11273 "WS2_32.dll"                                     "C:\WINDOWS\system32\WS2_32.dll"
base 0x71a00000 size 0x00008000 entry 0x71a01638 "WS2HELP.dll"                                    "C:\WINDOWS\system32\WS2HELP.dll"
base 0x408b0000 size 0x000e6000 entry 0x408b1748 "WININET.dll"                                    "C:\WINDOWS\system32\WININET.dll"
base 0x77f40000 size 0x00076000 entry 0x77f4520b "SHLWAPI.dll"                                    "C:\WINDOWS\system32\SHLWAPI.dll"
base 0x00350000 size 0x00009000 entry 0x00351782 "Normaliz.dll"                                   "C:\WINDOWS\system32\Normaliz.dll"
base 0x452e0000 size 0x00133000 entry 0x452e1afe "urlmon.dll"                                     "C:\WINDOWS\system32\urlmon.dll"
base 0x774b0000 size 0x0013e000 entry 0x774cd071 "ole32.dll"                                      "C:\WINDOWS\system32\ole32.dll"
base 0x770f0000 size 0x0008b000 entry 0x770f1560 "OLEAUT32.dll"                                   "C:\WINDOWS\system32\OLEAUT32.dll"
base 0x40f50000 size 0x001ec000 entry 0x4106ac25 "iertutil.dll"                                   "C:\WINDOWS\system32\iertutil.dll"
base 0x7e670000 size 0x00821000 entry 0x7e697516 "SHELL32.dll"                                    "C:\WINDOWS\system32\SHELL32.dll"
base 0x7c420000 size 0x00087000 entry 0x7c450dce "MSVCP80.dll"                                    "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCP80.dll"
base 0x78130000 size 0x0009b000 entry 0x7813232b "MSVCR80.dll"                                    "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll"
base 0x76330000 size 0x0001d000 entry 0x763312c0 "IMM32.dll"                                      "C:\WINDOWS\system32\IMM32.dll"
base 0x75790000 size 0x0006b000 entry 0x757ae439 "USP10.dll"                                      "C:\WINDOWS\system32\USP10.dll"
base 0x59dd0000 size 0x000a1000 entry 0x59e007e4 "dbghelp.dll"                                    "C:\WINDOWS\system32\dbghelp.dll"
base 0x76bb0000 size 0x0000b000 entry 0x76bb10f1 "PSAPI.DLL"                                      "C:\WINDOWS\system32\PSAPI.DLL"
base 0x597d0000 size 0x00055000 entry 0x597d8b48 "NETAPI32.dll"                                   "C:\WINDOWS\system32\NETAPI32.dll"
base 0x778f0000 size 0x000f4000 entry 0x778f159a "SETUPAPI.dll"                                   "C:\WINDOWS\system32\SETUPAPI.dll"
base 0x73e70000 size 0x0005c000 entry 0x73e71788 "DSOUND.dll"                                     "C:\WINDOWS\system32\DSOUND.dll"
base 0x773a0000 size 0x00103000 entry 0x773a4256 "comctl32.dll"                                   "C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll"
base 0x5d450000 size 0x0009a000 entry 0x5d4534ba "comctl32.dll"                                   "C:\WINDOWS\system32\comctl32.dll"
base 0x10000000 size 0x0005a000 entry 0x1001cee0 "guard32.dll"                                    "C:\WINDOWS\system32\guard32.dll"
base 0x5e160000 size 0x00008000 entry 0x5e162927 "fltlib.dll"                                     "C:\WINDOWS\system32\fltlib.dll"
base 0x01e40000 size 0x00016000 entry 0x01e4801f "xinput1_3.dll"                                  "C:\WINDOWS\system32\xinput1_3.dll"
base 0x68fc0000 size 0x00020000 entry 0x68fc15d5 "glu32.dll"                                      "C:\WINDOWS\system32\glu32.dll"
base 0x5f0d0000 size 0x000cc000 entry 0x5f0da322 "OPENGL32.dll"                                   "C:\WINDOWS\system32\OPENGL32.dll"
base 0x77b10000 size 0x00022000 entry 0x77b11c09 "Apphelp.dll"                                    "C:\WINDOWS\system32\Apphelp.dll"
base 0x5b0f0000 size 0x00038000 entry 0x5b0f1626 "uxtheme.dll"                                    "C:\WINDOWS\system32\uxtheme.dll"
base 0x020d0000 size 0x00269000 entry 0x02269d5e "nvapi.dll"                                      "C:\WINDOWS\system32\nvapi.dll"
base 0x12300000 size 0x00008000 entry 0x12301a14 "IMHook.dll"                                     "C:\Programme\Logitech\SetPoint\IMHook.dll"
base 0x77660000 size 0x00021000 entry 0x77661430 "NTMARTA.DLL"                                    "C:\WINDOWS\system32\NTMARTA.DLL"
base 0x71b70000 size 0x00013000 entry 0x71b7118d "SAMLIB.dll"                                     "C:\WINDOWS\system32\SAMLIB.dll"
base 0x76f20000 size 0x0002d000 entry 0x76f21130 "WLDAP32.dll"                                    "C:\WINDOWS\system32\WLDAP32.dll"
base 0x746a0000 size 0x0004c000 entry 0x746a13a5 "MSCTF.dll"                                      "C:\WINDOWS\system32\MSCTF.dll"
base 0x10100000 size 0x0000e000 entry 0x101076d0 "lgscroll.dll"                                   "C:\Programme\Logitech\SetPoint\lgscroll.dll"
base 0x76f90000 size 0x0007f000 entry 0x76f93048 "CLBCATQ.DLL"                                    "C:\WINDOWS\system32\CLBCATQ.DLL"
base 0x77010000 size 0x000d3000 entry 0x77011055 "COMRes.dll"                                     "C:\WINDOWS\system32\COMRes.dll"
base 0x03d80000 size 0x002d9000 entry 0x00000000 "xpsp2res.dll"                                   "C:\WINDOWS\system32\xpsp2res.dll"
base 0x6de00000 size 0x00071000 entry 0x6de1a779 "D3DIM.DLL"                                      "C:\WINDOWS\system32\D3DIM.DLL"
base 0x76bf0000 size 0x0002e000 entry 0x76bf1531 "WINTRUST.dll"                                   "C:\WINDOWS\system32\WINTRUST.dll"
base 0x77a50000 size 0x00096000 entry 0x77a5163a "CRYPT32.dll"                                    "C:\WINDOWS\system32\CRYPT32.dll"
base 0x77af0000 size 0x00012000 entry 0x77af33a1 "MSASN1.dll"                                     "C:\WINDOWS\system32\MSASN1.dll"
base 0x76c50000 size 0x00028000 entry 0x76c51281 "IMAGEHLP.dll"                                   "C:\WINDOWS\system32\IMAGEHLP.dll"
base 0x75250000 size 0x0002e000 entry 0x7526a01c "msctfime.ime"                                   "C:\WINDOWS\system32\msctfime.ime"
base 0x68000000 size 0x00036000 entry 0x68014e88 "rsaenh.dll"                                     "C:\WINDOWS\system32\rsaenh.dll"
base 0x023a0000 size 0x00040000 entry 0x023a14cd "mswsock.dll"                                    "C:\WINDOWS\system32\mswsock.dll"
base 0x66710000 size 0x00059000 entry 0x66747a5b "hnetcfg.dll"                                    "C:\WINDOWS\system32\hnetcfg.dll"
base 0x023e0000 size 0x00008000 entry 0x023e142e "wshtcpip.dll"                                   "C:\WINDOWS\System32\wshtcpip.dll"
base 0x76ea0000 size 0x0003c000 entry 0x76ea32ad "rasapi32.dll"                                   "C:\WINDOWS\system32\rasapi32.dll"
base 0x76e50000 size 0x00012000 entry 0x76e51260 "rasman.dll"                                     "C:\WINDOWS\system32\rasman.dll"
base 0x76e70000 size 0x0002f000 entry 0x76e713a0 "TAPI32.dll"                                     "C:\WINDOWS\system32\TAPI32.dll"
base 0x76e40000 size 0x0000e000 entry 0x76e41bad "rtutils.dll"                                    "C:\WINDOWS\system32\rtutils.dll"
base 0x76620000 size 0x000b6000 entry 0x766215e4 "USERENV.dll"                                    "C:\WINDOWS\system32\USERENV.dll"
base 0x77c40000 size 0x00025000 entry 0x77c4432b "msv1_0.dll"                                     "C:\WINDOWS\system32\msv1_0.dll"
base 0x76740000 size 0x0000c000 entry 0x76741b89 "cryptdll.dll"                                   "C:\WINDOWS\system32\cryptdll.dll"
base 0x73aa0000 size 0x00015000 entry 0x73aa2a80 "mscms.dll"                                      "C:\WINDOWS\system32\mscms.dll"
base 0x72f70000 size 0x00026000 entry 0x72f754a5 "WINSPOOL.DRV"                                   "C:\WINDOWS\system32\WINSPOOL.DRV"
base 0x58d90000 size 0x00041000 entry 0x58d91345 "icm32.dll"                                      "C:\WINDOWS\system32\icm32.dll"
base 0x76f80000 size 0x00006000 entry 0x76f8142f "rasadhlp.dll"                                   "C:\WINDOWS\system32\rasadhlp.dll"
base 0x76ee0000 size 0x00027000 entry 0x76eead03 "DNSAPI.dll"                                     "C:\WINDOWS\system32\DNSAPI.dll"
base 0x76d00000 size 0x00018000 entry 0x76d0265c "MPRAPI.dll"                                     "C:\WINDOWS\system32\MPRAPI.dll"
base 0x77c90000 size 0x00032000 entry 0x77c91300 "ACTIVEDS.dll"                                   "C:\WINDOWS\system32\ACTIVEDS.dll"
base 0x76dd0000 size 0x00025000 entry 0x76dd1300 "adsldpc.dll"                                    "C:\WINDOWS\system32\adsldpc.dll"
base 0x76ad0000 size 0x00011000 entry 0x76ada268 "ATL.DLL"                                        "C:\WINDOWS\system32\ATL.DLL"
base 0x72c90000 size 0x00009000 entry 0x72c943cd "wdmaud.drv"                                     "C:\WINDOWS\system32\wdmaud.drv"
base 0x72c80000 size 0x00008000 entry 0x72c82575 "msacm32.drv"                                    "C:\WINDOWS\system32\msacm32.drv"
base 0x77bb0000 size 0x00015000 entry 0x77bb1292 "MSACM32.dll"                                    "C:\WINDOWS\system32\MSACM32.dll"
base 0x77ba0000 size 0x00007000 entry 0x77ba33bd "midimap.dll"                                    "C:\WINDOWS\system32\midimap.dll"
base 0x5ef80000 size 0x00004000 entry 0x5ef81360 "KsUser.dll"                                     "C:\WINDOWS\system32\KsUser.dll"
base 0x76f70000 size 0x00008000 entry 0x76f7115d "winrnr.dll"                                     "C:\WINDOWS\System32\winrnr.dll"
base 0x750f0000 size 0x0001e000 entry 0x750f1a45 "wshbth.dll"                                     "C:\WINDOWS\system32\wshbth.dll"
base 0x767a0000 size 0x00029000 entry 0x767a13da "schannel.dll"                                   "C:\WINDOWS\system32\schannel.dll"
base 0x68100000 size 0x00026000 entry 0x6810fc57 "dssenh.dll"                                     "C:\WINDOWS\system32\dssenh.dll"
base 0x76580000 size 0x00013000 entry 0x76581420 "cryptnet.dll"                                   "C:\WINDOWS\system32\cryptnet.dll"
base 0x72240000 size 0x00005000 entry 0x72241110 "SensApi.dll"                                    "C:\WINDOWS\system32\SensApi.dll"
base 0x4d5c0000 size 0x00059000 entry 0x4d603cc6 "WINHTTP.dll"                                    "C:\WINDOWS\system32\WINHTTP.dll"

[Register memory]
ecx 7ff2c000 |<b0>9e 94 0a 00 00 95 0a 00 00 8d 0a 00 00 00 00 | ................ |
    7ff2c010 | 00 1e 00 00 00 00 00 00 00 c0 f2 7f 00 00 00 00 | ................ |
edx 11cf2a60 |<30>8e e5 10 00 00 00 00 60 2a cf 11 60 2a cf 11 | 0.......`*..`*.. |
    11cf2a70 | 00 00 00 00 05 08 e0 01 00 00 00 00 00 00 00 00 | ................ |
esi 0a94ada0 |                        <98>0e da 11 78 20 ac 3c |         ....x .< |
    0a94adb0 | 58 10 bd 3d ec fb a3 11 f2 fb a3 11 f1 fb a3 11 | X..=............ |
    0a94adc0 | f2 fb a3 11 1b 00 00 00                         | ........         |
ebp 0a94adb0 |                                    <f1>fb a3 11 |             .... |
    0a94adc0 | f2 fb a3 11 1b 00 00 00 90 4a b9 20 30 81 cb 20 | .........J. 0..  |
    0a94add0 | 90 19 ce 20 10 e7 c8 20 10 20 ba 20             | ... ... . .      |

[Extra]
ScriptHeap: 85.06MB/91.96MB (14); 10.25MB
[/spoiler]

i'm playing the german version of Sims 3.

Do u need any further information?

  • gaa17's avatar
    gaa17
    13 years ago

    So I'm not great at reading DxDiag stuff either, but if it's just Riverview.  Try uninstalling it through the launcher and redownloading it from your Purchase History on the Sims site.  Maybe something's gone wrong with that particular world.  

4 Replies

  • Additional Information:

    It seems that this problem only occurs when playing at Riverview. I just startetd a new game at Sunset Valley and it seems to work.

  • Anonymous's avatar
    Anonymous
    13 years ago

    This happens extremely alot to me to. When installing kinda not really experienced flash games nd worlds that take to much mb and space usually take a long time to load. Try installing worlds on the exchange that looks professionally made 😕mileylol: Sunset Valley works perfectly for me but for others one naww . I currently downloaded at least 10 worlds in one day and about 2 of them work. Try installing rinn fada or plesantview plus they are cool worlds to customize and stuff.

    ( Btw im srry I dnt get all those letters ) :D

  • gaa17's avatar
    gaa17
    13 years ago

    So I'm not great at reading DxDiag stuff either, but if it's just Riverview.  Try uninstalling it through the launcher and redownloading it from your Purchase History on the Sims site.  Maybe something's gone wrong with that particular world.  

  • Sugandhalaya's avatar
    Sugandhalaya
    Rising Veteran
    13 years ago

    Well...after several more trys it really seems to be a broken riverview. 😕mileyhappy:

About The Sims 3 Technical Issues

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