Re: Sims 3 Dragon Valley just won't download
@violin4girl Start by removing any already downloaded files: go into Documents\Electronic Arts\The Sims 3\Downloads, and delete anything that says Dragon Valley. In fact, it would be best if you put aside all Sims3Packs in the Downloads folder, at least for now. Once they're installed, there's no benefit to keeping extra copies in Downloads, although you might want to preserve them elsewhere if you ever need to reinstall your content.
Please also make sure no Dragon Valley content is showing as installed in the launcher. If it is, uninstall it. Then download a new copy of DV from the store site:
https://store.thesims3.com/dragonvalley.html?categoryId=12642§ion=UpSell
It's best to use Firefox or Internet Explorer, both of which work better with the store than other browsers. Open the launcher, install DV, and test in-game. Be sure to delete the five cache files within the Sims 3 folder in Documetns before launching the game. (They should be deleted any time you add or remove content from this folder.) For reference, they are:
- CASPartCache.package
- compositorCache.package
- scriptCache.package
- simCompositorCache.package
- socialCache.package
If DV doesn't install at all, or if it doesn't appear in-game, please move your entire Sims 3 user data folder out of Documents\Electronic Arts and onto your desktop. Open the launcher to create a clean folder with no content, download just DV, nothing else, install it, and test. Let me know whether it works. Please also let me know how much other store content you own, as in, if it would be a pain to reinstall all of it. There are a couple different approaches, depending on whether you want to preserve your existing installed store stuff or wouldn't mind starting from scratch. The rest of your content is easy to move around either way.
