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ghido2000bis's avatar
ghido2000bis
Seasoned Newcomer
2 days ago

How to install and register my SIMS 3

Hi all, I bought my SIMS 3 many years ago in DVD format.

Now I want to install it and play it again, but alas after installation, the game starts but then stops and disappear without any error message,

No updates are available. I tried to install the EA app and enter the  Serial number printed on the inside documentation but it says that the number is invalid. Therefore, I cannot register the game and I cannot play it or upgrade it. I am using a Windows 10 64 bits PC.

Please, is it possible to play it?

Thanks, ciao.

3 Replies

  • ghido2000bis​  Please run the Super Patch to manually patch your disc install to 1.67, the latest update available.  You can download it here:

    http://akamai.cdn.ea.com/eadownloads/u/f/sims/sims3/patches/TS3_1.67.2.0240xx_update.exe

    Your browser might flag it because the URL starts with http rather than https, but you can see from the address that it points directly to EA servers.  If you can't allow the download, use a different browser.

    If you still can't play after running the Super Patch, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • ghido2000bis's avatar
    ghido2000bis
    Seasoned Newcomer
    15 hours ago

    Dear puzzlezaddict​ , thank you so much for the help.

    I did download the updater. This sounds like a great workaround. Unfortunately, when I run it, I get an immediate error as attached. The updater then exits after clicking OK. Any idea?

    I tried to run the updater without DVD inserted, with DVD inserted, and with the game running. Nothing changes, always the error below.

  • ghido2000bis​  The patch shouldn't be run with the game open, and it shouldn't need the disc inserted either.  Do you see any updates available in the launcher itself, or can you at least tell it to look for updates?  I wouldn't trust the launcher to say the game is updated, but perhaps running one would get it updated enough for the Super Patch to work.

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