Re: Sims 3 Crashing when UI menu goes black
@TiaMaria0780 What kind of frame rates are you getting? Even if it's not causing your crashes, it's still critical to lock those down.
But for the crashing itself, the next thing to try is a clean game folder, as in the one in Documents. If you saved it when you uninstalled and reinstalled the game's program files, you could have a corrupt file in there. Or if you added in mods or custom content, even items that worked before, that could also cause the crashes. A clean game folder will take care of everything. Pull your existing one out of Documents and onto your desktop, and when you launch the game again, a clean folder will be generated. Try using Create a Sim in this new folder to see whether you get any crashes.
If the clean folder doesn't help, it would be great to see another dxdiag, only this time, please include a bit more information. Unlike Windows 8.1 and 10, 7 doesn't include error reporting, so you have to gather the info separately. This post by Holger1405 describes how to gather that information:
https://answers.ea.com/t5/Technical-Issues/Anthem-help/m-p/7684157#M22660
Please include all error reports, even those that don't mention TS3 specifically.