Hey, no not quite that. It says "Your game failed to launch. An error on our end caused your launch to fail. Try again a little later". I've cleared the cache and followed all the other repeated instructions they've given me. It's been happening for a few months now, and still no further forward.
I've attached it but it seems to be the same issue everyone else is having. I just want to play the games I own.
Well, it seems EA has fixed whatever issue was happening because I turned my computer on today and noticed the EA app had changed its icon on my desktop, I assume the launcher had an update. When I clicked play it launched the Sims 3 launcher like it used to do. So it seems they solved it.
II am happy for you, but unfortunately in my case it did not work. I still have this error.
although the launcher opened correctly it says its already running when trying to actually start the game it says its already running
Community ManagerHey all,
The latest release for the EA app contains a fix for the issue discussed in this thread.
To force an update to the latest version you can perform the following steps:
This should force the update.
If you are still unable to launch The Sims 3 on the EA app after these steps please run an EA Error Report and post your Error Report ID here.
Thanks!
works for me, thank you !
You guys fixed it! This is amazing. Thank you
Spoke to soon.
Updated the EA app in hopes the sims 3 would run again. The game launcher now opens, but when I press play it pauses for a few second and then opens the EA app again. Ther is no more pop up, but it still does not run. I also repaired my game and then cleared my cashe after doing this. Sent a report in. I will be uninstalling everything again
@gwyn_1881 If you can get the launcher open, you've gotten past this particular error. One common reason the game might not launch after you press Play in the launcher is if your computer has a 12th- or 13th-gen Intel processor. In that case, please see the accepted solution in this thread:
Otherwise, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Sims 3 won't run on EA App
@5045cad75d46f302 What happens when you try to play? If you see an error, please post a screenshot. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Same here !
Hi there. Ive been trying to get the Sims 3 to launch for ages now with no luck. I tried force closing like you said in your reply but had no luck. Ive attactched the Report Id
60093278-580a-462b-a0e2-3cb6d84733ea
Thankyou
Kylie
error report id
760fcf58-7826-4147-8055-4b1838cf02fe
Report ID: 42a5bf4a-d356-406d-9508-34c1a7c4b9c2
Sims 3 Won't launch at all tried everything
Yes I am currently having the same Error message “Failed To Launch Game An error on our end caused the launch to fail. Try again a little later.”
EA fix your app please. I’m a beyond annoyed customer and gamer. The sims 3 has worked before on this computer Hp Pavilion G series.
@Agmolly210 Just in case there's something contributing to the issue on your end, please run a dxdiag and attach it to a post, and I'll take a look.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@puzzlezaddict Thank you for your help I fixed the problem with the help from Sim gamer’s on YouTube and had to do set app as administrator and other things like the YouTubers said in their tutorial videos but I was finally able to launch the game and have been playing with one of the bin families it’s the Glover family they have been cool to play with so far.
That doesnt work
Report ID- EA- Games Sims 3
11d83223-2e07-435d-b0f4-7c3e9d68c55c
@Lis2911 What happens when you try to launch the game? If you get an error message, please post a screenshot. Please also run a dxdiag and attach it to your reply.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I made my error report of me opening the sims 3 launcher and then being returned to the ea app which is stupid since I have put so much money into this game and even in turn can no longer play my game.
bdfa1bc7-0c6b-4493-bf0d-fe759662692d@Quxxn0812 Please try one of the workarounds in the accepted solution of this thread:
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
6ac9ed2f-c1f9-4ce4-aff1-4df14b349803
@plcboo This thread is a bit old and may no longer be relevant, as EA resolved most if not all of the issues causing this problem. So what exactly are you seeing when you try to play Sims 3? Please describe it, including a screenshot or the full text of any error message you get.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
