Re: i really need help my sims 3 is so laggy

@katelynwstxoxo  The dxdiag doesn't show whether Razer Cortex is installed or not; it just reports on recent Windows errors.  That's how I could see that Cortex was crashing.  There are no new errors in this dxdiag, just the same list as last time.

I mentioned this before, but please make sure you're playing only while the laptop is plugged in and charging.  Running it while on battery will throttle performance.

Please also go into Documents > Electronic Arts > The Sims 3, open the deviceconfig file, copy the first 40 or so lines (stop when you get to "Options"), and paste that info here.  This will show how the game sees and rates your hardware.  You can delete your computer and user names, about 20 lines down, if you want; the file doesn't contain any other personal information.

=== Application info ===
Name: Sims3
Version:
Build: Release
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 3 RAM: 4 CPU Speed: 2296 Threading: 3
Adjusted CPU: 2661 RAM: 16063 Adjusted RAM: 15551 Cores: 8
=== Machine info ===
OS version: Windows 8 6.2.9200
OS prod type: 0
OS major ver: 6
OS minor ver: 2
OS SP major ver: 0
OS SP minor ver: 0
OS is 64Bit: 1
CPU: AuthenticAMD
Brand: AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx
Family: 15
Model: 8
Cores: 8
HT: 0
x64: 0
Memory: 16063MB
Free memory: 11578MB
User: hello
Computer: KATELYN
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce GTX 1660 Ti with Max-Q Design
Name (database): GeForce GTX 1660 Ti [Found: 1, Matched: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 2191, Board: 18d11043, Chipset: 00a1
Driver: nvldumd.dll, Version: 31.0.15.3161, GUID: D7B71E3E-62D1-11CF-AA7F-DE380EC2D235
Driver version: 3161
Monitor: \\.\DISPLAY1
Texture memory: 2048MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1

Also i play with my charger plugged in

@katelynwstxoxo  Good, Sims 3 is using your Nvidia card, which is what I wanted to know, and the GPU is recognized and rated correctly.  But that also means that the obvious causes have already been addressed.

In the graphics options, please set water to "mirrors only" and high-detail lots to 2, then restart your game and your computer.  Start a(nother) new save in Sunset Valley and have a look around.  Please describe any lag you get, not just whether it's present but what exactly you see.  For example, fps drops are very different than the game clock stopping for a few seconds and then catching up.

theres fps drops and sometimes a little a lit bit of screen tearing when i move the camera and some times it frezes for a couple of seconds then comes back on

@katelynwstxoxo  Some fps drops are normal, although framerates shouldn't drop too low.  For reference, I have a desktop with an RTX 2070, and the game runs at a smooth 144 fps (capped) a lot of the time, at 2560x1440.  But when there are wild horses on the lot, fps can drop into the 70s, and panning the camera anywhere around them causes some stutter.  I've noticed stutter with other objects too, to a lesser extent.  This is with my 2070 not anywhere close to maxed out.  It's just one of the limitations of the game.

You mentioned the Smooth Patch by Lazy Duchess, and I do think it's worth using, minus the two .package files, which can conflict with NRaas mods.  Keep water and high-detail lots to "mirrors only" and 2, respectively, to keep from overtaxing the game engine.  If you're not particularly into horses, I'd suggest disabling them in the game options—as mentioned, wild horses can cause fps drops and stutter, and so can domesticated horses in other households.

Having said that, you shouldn't be seeing micro-freezes.  Please try playing while your computer is offline.  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.  And please also disable the EA App's in-game overlay; the option is under Settings > Application.

so i did everything you said i even tried offline mode it loads faster but i still get this like jerky lag whe  i move the camera still i aslo have into the future it lags a bit more when my sim going to that world in the house idk why

And it sucks because when i go on big lots like mansions and stuff it lags like so bad its so jerky fps drops like crazy and i wanna play on big lots with a family :/

@katelynwstxoxo  Please try playing in a clean boot: I'd like to see whether any other apps are interfering with the game.

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

When you reboot your computer, go through the Task Manager's background processes list shutting down anything that doesn't absolutely need to be running, for example Asus software might still be active, and you'll need to close it manually.  If you accidentally kill what turns out to be an essential process and it doesn't restart on its own, just reboot your computer again.

Please still test a new save and while your computer is offline.

One more thing: please test in both fullscreen and windowed modes.  While in fullscreen, play at an in-game resolution of 1920x1080.

i did the boot and did what it told me to do but idk what happend when i restarted my laptop started acting weird and i had to trouble shoot and reset my whole laptop becuase it was bugging out it wouldnt even let me sign into my laptop i had to look up a tutorial