All of my saved games, CC, and mods disappeared from Sims 3

Hi @jujubesbro,

You mention you have your saves and all your files still in the computer, but the game doesn't seem to be reading them. Could you tell me the location of that files (the path of the folder where the files are stored)? We might find out why the game can't find them 🙂

-Mai

@EA_Mai Here is where my file is placed

Hi @jujubesbro,

I think I see what happened now. To make sure, please, go to Documents \ Electronic Arts \ The Sims 3. Is there something in that folder? If so, could you take another screenshot for me?

Also, do you remember when you played for the last time without issues or what day the issue started?

Thanks,

Mai

I also had this issue.  When I did the free win 10 upgrade I got a second user folder on the c: which had my old sims data in the documents/EA folder.  Had to replace the EA folder from my old user folder to my new.

@EA_Mai I believe the problem started on February 6th. Here's the screenshot:

I'm having this same issue and I'm trying so hard not to rage. Were you able to recover your files? All the EA and Sims files I've checked so far are coming up empty

angela9brown​  and anyone else reading this, please see this guide to missing saves and other user files:

[CURRENT ISSUE] Sims 4 saves/user content disappearing (PC) | EA Forums - 11838402

It was written with Sims 4 in mind, but the OneDrive-related information is exactly the same.  The only meaningful difference is what to search for: in the case of Sims 3, files like DeviceConfig and Version.txt as well as the Saves and Library folders.

If you need further help, please create a new thread in this forum.  Since this thread is quite old, I'll lock it here.