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13 Replies
- EA_Groguet2 years ago
Community Manager
@kazzzansky1 wrote:
By the way, my little brother also have this error and problem. He plays on a laptop called ASUS TUF GAMING A15.
Can you share the DxDiag of your brother, please?
-Groguet
yep, give me a minute
here, my brother Dxdiag
So, what i need to do next?
- EA_Shepard2 years ago
Community Manager
Thanks for the upload. After taking a look, this is what we can see from that file and the suggestions on steps to assist with this issue:
Errors found in the Windows Error Report file
1. **ArmouryCrate.UserSessionHelper.exe (APPCRASH)**
- Fault Module:ntdll.dll
2. **NVDisplay.Container.exe (BEX64)**
- Fault Module:NVDisplay.Container.exe
3. **FortniteClient-Win64-Shipping.exe (RADAR_PRE_LEAK_64)**4. **iRacingUI.exe (RADAR_PRE_LEAK_64)**
5. **BeamNG.drive.x64.exe (AppHangB1)**
Troubleshooting step recommended:
- Run the System File Checker tool
- Check for Windows Updates
- Check for GPU updates
- Windows troubleshooting tools
- Guide for Troubleshooting Graphics issues
- Install/Repair your VC++ files for the game (Microsoft VC++ Link)
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Nvidia
- Try the NVIDIA PhysX Legacy System
- Restart the PC.
- Test.
I have the same problem same error and that but im playing in a internet caffe tryed f1 24 on all pcs still the same error for anticheat. And when i tried on the main one of the caffe where is not the timer app the game launched finaly but i cant play on that one cuz its a bad pc with bad graphic card. So can it be that the EA Anticheat program might be blocking the internet caffe timer or wut if u could help (I have nowhere else to play...)
Thank you mate. I’ll try it, I’ll be home in 4 hours
I really appreciate your help and I want to thank you with all my heart for the help you have provided, but having done everything you wrote, the game still does not start. I am already giving up, but I still have hope for the best.
YEEEEEEEEEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSSSSSSSS. I DONT BELIEVE MY EYES. THANK YOU FOR ALL YOUR HELP!!
You are the best mate. Thank you from the bottom of my heart ❤️Ty for help EA. Still cant play
best company ever
So what about my little brother? Here his DXdiag. I did everything that you wrote, it helps me but didnt help him. What he should do?
- @kazzzansky1 Did you fix the issue?
what worked for me is i enabled "run this program as administrator" in the .exe for the ea app and the game
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