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EA_Solaire's avatar
EA_Solaire
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2 years ago

Re: Obtaining game code for Madden NFL 24

@i6iwr1egtnp5 

Purchases made from the EA app do not provide codes- instead the game will be automatically placed into the game library for the account that made the purchase.

If you need to look into transferring the game to the other account, you can contact live support from the help site here to explore your options. 

2 Replies

  • i6iwr1egtnp5's avatar
    i6iwr1egtnp5
    2 years ago

    It is solved now, I went to web chat which was excellent.  Turns out EA app purchases do not supply a code, they only come when purchased from a retailer.  Fortunately the support agent was able to move the game from mine to my son's account.  Thanks for help and pointing me in the right direction.

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