Re: Madden black friday (Xbox USA)

Hey Everyone, 

Thanks for letting us know what you are running into with Madden 24. 

To confirm for the $5 gift card, That portion will be handled by Microsoft. I would recommend first, checking your Xbox messages to see if they have sent you a notification about it. If not please reach out to their support for further assistance. 

• You can check here if you have Xbox messages disabled per your privacy settings. --> Safety settings for Xbox messages

If you are missing the in-game 500 points, Restart your game and verify the points are still not showing. 

If so, please reach out to our support with purchase information for further assistance. 

 

How to use EA Help

 

Cheers!