Re: Unable to connect to EA Servers Xbox

I’ve done all the recommendations. I’ll get on and start a game then I’ll get booted out saying unable to connect.

@Grutty33 

Are you on a wired or wireless connection?

Wireless 

@Grutty33 

Chances are excellent that is the issue. Can you switch to a wire or is your router too far away?

Way too far it’s in the other room haha 

I never had this issue with madden idk why ju it’s happening now 

@Grutty33 

It's possible some new form of interference has been introduced or a setting on your router has been changed. Disconnects over wireless, especially when you're too far for a wire, is very common. Can you move close enough just to test this so we can confirm that's the issue?

If you do have to stay connected through WiFi, make sure you're using a 5g connection. It's possible you're using a 2.4g connection. 

Im on 5G with a wireless strength of 86% shouldn’t that suffice. I’ve never had 100% 

@Grutty33 

86% is really not a good connection for gaming. Wireless in general is not recommended for gaming. Something else you can try is putting your console on its own wireless channel. That can be done in the router settings. However, disconnects and lag will most likely still occur.

You may want to consider getting a powerline adaptor. Those have been a very good solution for others in the same situation. Myself included.

I had the internet people come out. I’m at 100% connection but still can’t complete a game 

Brought the modem into where the TV is and all, but still no luck

---

@Grutty33 wrote:

Brought the modem into where the TV is and all, but still no luck

---

You should be taking your console and TV/monitor within a wire's reach of the router.  Moving the modem closer and remaining wireless is not going to resolve this.

Hey so I bought an Ethernet cable and still no luck. It’s saying can’t connect to the dhcp. No idea what that is but can you pleaseee advise. Madden is dropping this week and I can’t keep getting booting. 

@Grutty33 

When you view the network settings screen on your Xbox, does it say you're using IPv4, 6 or both?

IPv4 

I feel like at one point I was getting both 4 and 6 

@Grutty33 

Having just IPv4 is fine. Try following the steps in the article here for using alternate DNS settings.