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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Madden 24 EA App stuck on "Preparing"

Hey All,

Since the game has finished its maintenance, and you are still unable to log into the game, please run a repair on the game and try it out again.

If it persists, you may want to uninstall it which we know isn't fun and can take time, but we need to see if this helps get past this message.

Cheers!

4 Replies

  • I found a new fix on reddit that have seemed to fix other people's issues with this.

    open up task manager

    scroll to ea background services

    go to the security tab and click on your profile

    goto permissions and select full control and click apply

    now restart ea app and see if that fixes your problem

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @the12ninjababies wrote:

    I found a new fix on reddit that have seemed to fix other people's issues with this.

    open up task manager

    scroll to ea background services

    go to the security tab and click on your profile

    goto permissions and select full control and click apply

    now restart ea app and see if that fixes your problem


    Appreciate the call out on this one. Hope this helps others still running into this one!

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